  ####  ####    #  ####   ####
 #     #        #  #   # #
 #      ###     #  #   #  ###
 #         #    #  #   #     #
  ####  ####    #  ####  ####

CS:OS

Coming soon

Support it. Retain it. Grow it.

Customer success from onboarding to renewal. Automated health scoring based on product usage, support tickets, and engagement signals. Churn prediction with proactive playbooks. QBR deck generation from live data. Expansion opportunity detection when accounts hit usage thresholds.

Quick start

$ git clone https://github.com/shyftai/CSOS.git
$ cd CSOS
$ cp .env.example .env
# open in Claude Code, then:
$ /cs:onboard my-company

What it does

Customer health scoring
Churn risk prediction
Automated onboarding workflows
QBR deck generation
Expansion signal detection
Support ticket triage
Renewal tracking
Customer feedback aggregation
Integration with Intercom, Zendesk, and Freshdesk

Tool stack

Support

Intercom

Customer messaging, chatbots, help center

Zendesk

Support tickets, knowledge base

Freshdesk

Helpdesk and customer support

CRM

Attio

Customer relationship tracking

HubSpot

Customer lifecycle management

Communication

Slack

Internal alerts, customer channels

Crispy.shFeatured

LinkedIn engagement with key accounts

Notion

Playbooks, QBR templates, runbooks

Source

This system is under development. Star the repo to get notified.

github.com/shyftai/CSOS

Request early access View all systems