Post-project support
Your automations.
Always running.
You invested in building the right systems. Now keep them healthy with monitoring, maintenance, and priority support when things break.
Trusted by B2B teams
What you get
Everything to keep your automations healthy
Monitoring
We watch your critical automations. If something fails, we know before you do.
Break-fix support
When something breaks, we fix it. No hourly billing, no back-and-forth quotes.
Monthly health check
A quick review of your automations: what's running well, what needs attention.
Priority response
Issues get addressed within 24 hours. Critical failures same-day.
Update management
When tools update their APIs or change behavior, we handle the adjustments.
How it works
Set it and forget it
We've got you covered.
Monitoring
We watch your automations 24/7
Something breaks
We get alerted automatically
We fix it
Usually before you even notice
Plus
Monthly health check
Scope
What's covered
Clear boundaries so you know what to expect.
Included
- Monitoring all automations we built
- Fixing failures and errors
- Adjusting for API changes and tool updates
- Minor tweaks and adjustments (hours depend on plan)
- Monthly health check report
- Priority Slack support for issues
Not included (but available)
- Building new automations (consider Embedded or a new project)
- Major changes or new features (scoped separately)
- Training your team (consider Bootcamp or Advisory)
- Tools/platforms not built by Shyft
Why it matters
Why ongoing maintenance matters
Automations aren't "set and forget" without support.
Risk
API changes
What happens
Stripe updates their webhook format. Your invoice automation breaks. Payments stop syncing to your accounting system.
Maintain solves it
We monitor for changes and adjust before it impacts your revenue.
Risk
Edge cases
What happens
A weird data format causes failures in your onboarding workflow. New hires don't get their accounts for days.
Maintain solves it
We catch failures immediately and fix the edge case.
Risk
Tool updates
What happens
Your HRIS changes a field type. Your offboarding automation silently stops revoking access.
Maintain solves it
Monthly health checks catch these issues early.
Pricing
Priced based on scope
Maintain
Priced based on scope and complexity.
- 24/7 monitoring
- Break-fix support
- Monthly health check
- Priority response (24 hours, critical same-day)
- API/tool update management
- Minor tweaks included (hours based on plan)
For Shyft-built automations only.
Month-to-month. Cancel anytime.
What affects pricing?
- •Number of automations to maintain
- •Complexity of workflows
- •Number of integrations and tools
- •Criticality and SLA requirements
- •Departments covered
10 simple automations is very different from 100 complex workflows across 5 departments.
Need more capacity? Consider Embedded for hands-on building.
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Not sure what you need?
You are here
Maintain: "Keep what we built working"
Advisory: "Help me build more myself"
Embedded: "Build more for me"
Ready for peace of mind?
Your automations keep running. You focus on everything else.