ai-coding-project-boilerplate

Here's a robust TypeScript boilerplate for an AI agent focused on customer support automation:

```typescript
// Main agent class
class CustomerSupportAgent {
  constructor() {
    this.initialize();
  }

  private initialize() {
    // Initialize integrations
    this.emailIntegration = new EmailIntegration();
    this.crmIntegration = new CRMIntegration();
    this.chatbotIntegration = new ChatbotIntegration();

    // Load configuration
    this.config = this.loadConfig();
  }

  // Core support ticket processing method
  public async processTicket(ticket: SupportTicket): Promise<void> {
    // Validate ticket
    if (!this.validateTicket(ticket)) {
      throw new Error('Invalid ticket data');
    }

    // Enrich ticket with customer data
    const customerData = await this.crmIntegration.getCustomerData(ticket.customerId);
    ticket.customerData = customerData;

    // Route ticket to appropriate handler
    const handler = this.getHandler(ticket.type);
    await handler.process(ticket);

    // Update ticket status
    await this.crmIntegration.updateTicketStatus(ticket.id, 'In Progress');
  }

  // ... additional methods
}

// Integration interfaces
interface EmailIntegration {
  sendEmail(to: string, subject: string, body: string): Promise<void>;
  // ... other email-related methods
}

interface CRMIntegration {
  getCustomerData(customerId: string): Promise<CustomerData>;
  updateTicketStatus(ticketId: string, status: string): Promise<void>;
  // ... other CRM-related methods
}

// ... additional interfaces and utility classes
```

This boilerplate includes:
1. Core agent class with ticket processing logic
2. Integration interfaces for email, CRM, and chatbot systems
3. Basic validation and error handling
4. Configuration management
5. TypeScript interfaces for type safety

The code follows best practices for Node.js and includes JSDoc comments for documentation.