ccproxy

## ccproxy Mod Design for [COMPANY]

### Use Case: Automated Customer Support Routing

**Objective**: Route customer inquiries to appropriate departments based on keyword analysis.

**Mod Code**:
```python
from ccproxy import Mod

class SupportRouter(Mod):
    def __init__(self):
        super().__init__()
        self.departments = {
            'billing': 'support@company.com',
            'technical': 'tech@company.com',
            'general': 'info@company.com'
        }

    def handle_request(self, request):
        text = request.get('text', '').lower()
        if 'invoice' in text or 'payment' in text:
            return self.route('billing')
        elif 'error' in text or 'crash' in text:
            return self.route('technical')
        else:
            return self.route('general')

    def route(self, department):
        return {
            'action': 'route',
            'to': self.departments[department],
            'message': f'Routed to {department} department'
        }
```

**How It Works**:
- The mod analyzes incoming text for keywords
- Based on keywords, it routes the request to the appropriate email address
- You can easily modify the departments and keywords to fit your needs

**Integration**:
1. Save the code as `support_router.py`
2. Place it in your ccproxy mods directory
3. Add the following to your ccproxy config:
```json
"mods": {
    "support_router": {
        "path": "./support_router.py",
        "enabled": true
    }
}
```