claude-code-skill-factory

# Skill Template for Customer Support Automation

## Overview
This skill aims to automate responses for common customer queries in the e-commerce sector.

## Features
- **Automated Responses**: Quickly answer FAQs.
- **Integration**: Connect with existing CRM systems.
- **Analytics**: Track user interactions and feedback.

## Code Snippet
```python
# Example code for a simple FAQ response
class FAQSkill:
    def respond(self, query):
        responses = {
            "What is your return policy?": "You can return items within 30 days for a full refund.",
            "How do I track my order?": "You can track your order using the link sent to your email."
        }
        return responses.get(query, "Sorry, I don't have that information.")
```

## Next Steps
- Test the skill in a staging environment.
- Gather user feedback for improvements.