Shyft Score
Directory quality rating
58/100
Quiet
AI Readiness
How prepared for AI workflows
47/100
Our take
The verdict on Certainly
AI-generated
Certainly provides robust AI chatbot solutions for sales, but its AI readiness score is only average.
Strengths
- AI-driven NLP
- Lead qualification
- Multi-channel support
Limitations
- Average AI readiness score
- No AI agent support
- Limited use cases
Best for: Sales teams looking to automate customer interactions.
Request a demo to evaluate Certainly for your team.
See how Certainly fits your stackAbout
What is Certainly?
Certainly provides AI-powered chatbot solutions designed to automate customer interactions and sales conversations across multiple digital touchpoints. The platform enables businesses to create intelligent virtual assistants that can handle inquiries, qualify leads, and guide prospects through sales funnels with natural language processing capabilities.
Key capabilities
AI-driven natural language processing
Lead qualification automation
Multi-channel support (web, mobile, social media)
Customizable chatbot workflows
Analytics and reporting dashboard
At a glance
Use cases
What you can do with Certainly
Automate customer inquiries on e-commerce websites
Qualify leads through social media interactions
Guide prospects through sales funnels via chat
Create customizable chatbot workflows for FAQs
Analyze customer interactions to improve sales strategies
Best for
E-commerce businessesLead generation teamsCustomer support departments
Pricing
Certainly pricing
Certainly starts at $49/mo
Starting at $49/mo
Ecosystem
Connected ecosystem
MCP servers, AI skills, and integrations that work with Certainly
Integrations
SalesforceHubSpotZendeskSlackZapierShopifyMailchimpGoogle Analytics
FAQs
Frequently asked questions
Common questions about Certainly and its capabilities
Certainly pricing starts at $49/mo. Contact Certainly for enterprise pricing and volume discounts.
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