Shyft Score
Directory quality rating
83/100
Quiet
Found in 2 sources
Our take
The verdict on Cody
AI-generated
Cody provides a customizable AI assistant for knowledge management and real-time support, making it a strong choice for customer support teams. Its freemium model makes it accessible for small teams.
Strengths
- Customizable AI assistant and knowledge base integration
- Real-time support capabilities and analytics
- Freemium model with competitive pricing
Limitations
- Limited information on AI agent support
- Ecosystem may be smaller than competitors
Best for: Customer support teams in small to mid-sized companies needing knowledge management support
Request a demo to evaluate Cody for your team.
See how Cody fits your stackAbout
What is Cody?
AI assistant transforming business knowledge management with customizable integration.
Key capabilities
Customizable AI workflows
Knowledge base integration
Real-time customer interaction analytics
Multi-channel support (chat, email, social media)
Automated ticketing and escalation
At a glance
Use cases
What you can do with Cody
Providing instant customer support
Organizing company knowledge
Training new employees on processes
Best for
Small to medium-sized businessesCustomer support teamsKnowledge management professionals
Pricing
Cody pricing
Cody starts at $29/mo
Starting at $29/mo
Ecosystem
Connected ecosystem
MCP servers, AI skills, and integrations that work with Cody
Integrations
ZendeskSalesforceSlackMicrosoft TeamsIntercomHubSpotJiraGoogle WorkspaceTrello
FAQs
Frequently asked questions
Common questions about Cody and its capabilities
Cody pricing starts at $29/mo. Contact Cody for enterprise pricing and volume discounts.
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