Helpy.io vs LiveAgent
Comprehensive comparison for 2026: features, pricing, and expert recommendations
By Shyft Research TeamUpdated Feb 24, 2026
TL;DR
- Both tools is our recommended choice for most users
- Compare ratings, features, and pricing below
- See detailed pricing comparison below
- Pick Helpy.io for customizable, intuitive customer support automation.
Helpy.io Rating
N/A
LiveAgent Rating
N/A
Helpy.io Price
$29/mo
LiveAgent Price
$15/mo
Choosing the right customer support automation tool is crucial for enhancing customer experience and streamlining operations. Helpy.io and LiveAgent are both popular options in the B2B space, each offering unique features and benefits. Helpy.io focuses on smart customer support automation with a modern interface and extensive customization options. LiveAgent, on the other hand, provides a comprehensive suite of tools, including AI-powered features and a robust ticketing system, with a 30-day free trial.
Quick Verdict
Helpy.io is better for teams needing customization and a modern interface. LiveAgent is better for teams needing a free trial and a comprehensive support suite.
Choose Helpy.io
Helpy.io offers better customization options and a more intuitive interface. It is ideal for teams that need to tailor their customer support automation to specific workflows.
Pick Helpy.io for customizable, intuitive customer support automation.
OR
Choose LiveAgent
LiveAgent provides a comprehensive suite of tools and a 30-day free trial. It is suitable for teams that need a robust ticketing system and multi-channel support.
Pick LiveAgent for a comprehensive support suite with a free trial.
Head-to-Head Comparison
Helpy.io
LiveAgent
Category
Agents
Agents
Rating
No rating
No rating
Starting Price
$29/mo
$15/mo
Free Tier
What it Does
Smart customer support automation made simple
Provide excellent customer service
Frequently Asked Questions
In conclusion, Helpy.io is the better choice for teams that prioritize customization and an intuitive interface. Its advanced features and ease of use make it a strong contender in the customer support automation space. LiveAgent, with its comprehensive suite of tools and free trial, is ideal for teams that need a robust ticketing system and multi-channel support. Ultimately, the choice between Helpy.io and LiveAgent depends on your specific needs and preferences.
Our Expert Verdict
“Helpy.io is better for teams needing customization and a modern interface. LiveAgent is better for teams needing a free trial and a comprehensive support suite.”
Pros
- • Helpy.io: Established solution
- • LiveAgent: Established solution
Recommendation: We recommend helpyio for most use cases.
Verdict: Helpy.io vs LiveAgent
Winner: helpyio
Helpy.io is better for teams needing customization and a modern interface. LiveAgent is better for teams needing a free trial and a comprehensive support suite.
Common Questions: Helpy.io vs LiveAgent
Both Helpy.io and LiveAgent are strong Agents tools. Helpy.io and LiveAgent. The best choice depends on your team size, budget, and specific feature requirements. Both offer ways to try before you buy.