Coval
Simulation and evaluation for voice and chat agents
Shyft Score
Directory quality rating
48/100
Quiet
Found in 1 source
Our take
The verdict on Coval
Limitations
- No free tier
- No MCP/AI agent support yet
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See how Coval fits your stackAbout
What is Coval?
Simulation & Evaluation for Voice and Chat Agents
Key capabilities
Real-time simulation of voice and chat interactions
Performance evaluation metrics for agents
Customizable scenarios for training
Integration with existing CRM systems
User-friendly dashboard for analytics and reporting
At a glance
Use cases
What you can do with Coval
Simulate customer service scenarios to evaluate chatbot responses
Evaluate voice agent performance in handling complex customer inquiries
Train AI agents using real-world conversational data for improved accuracy
Assess multilingual capabilities of chat and voice agents
Optimize agent responses based on sentiment analysis from simulations
Best for
Customer support teamsTraining and development departmentsAI and chatbot developers
Pricing
Coval pricing
Coval starts at $49/mo
Starting at $49/mo
Ecosystem
Connected ecosystem
MCP servers, AI skills, and integrations that work with Coval
Integrations
SalesforceZendeskSlackMicrosoft TeamsHubSpotIntercomGoogle AnalyticsTwilioZapier
FAQs
Frequently asked questions
Common questions about Coval and its capabilities
Coval pricing starts at $49/mo. Contact Coval for enterprise pricing and volume discounts.
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