Front
AI and human support for seamless service at scale
Shyft Score
Directory quality rating
73/100
Quiet
Found in 1 source
AI Readiness
How prepared for AI workflows
49/100
MCP
Our take
The verdict on Front
AI-generated
Front combines AI and human support for customer operations, offering a unified workspace and powerful automation, with strong AI readiness.
Strengths
- MCP support for AI agent integration
- AI-powered response suggestions
- Real-time collaboration tools
Limitations
- Subscription pricing starts at $29/mo
- Limited to customer operations use cases
Best for: Customer operations teams in mid-to-large organizations
Request a demo to evaluate Front for your team.
See how Front fits your stackAbout
What is Front?
Front is the customer operations platform that combines the best of AI and human support, allowing you to treat every customer like a VIP. It provides a unified workspace for seamless service at scale, enhancing customer experience through powerful automation and insights.
Key capabilities
Unified inbox for all customer interactions
AI-powered response suggestions
Customizable workflows and automation
Real-time collaboration tools for teams
Advanced analytics and reporting
At a glance
Capabilities
MCP
Use cases
What you can do with Front
Manage customer inquiries from multiple channels in one inbox
Automate responses to common customer questions with AI
Collaborate in real-time with team members on customer issues
Create customizable workflows for efficient customer support
Analyze customer interaction data to improve service quality
Best for
Customer support teamsSales teamsMarketing teams
Pricing
Front pricing
Front starts at $29/mo
Starting at $29/mo
Ecosystem
Connected ecosystem
MCP servers, AI skills, and integrations that work with Front
MCP servers
Use Front with AI agents via these MCP servers
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Integrations
SlackZapierSalesforceHubSpotZendeskGoogle WorkspaceMicrosoft TeamsMailchimpIntercom
AI & automation capabilities
REST APIN/A
MCP Server
WebhooksN/A
Free TierN/A
FAQs
Frequently asked questions
Common questions about Front and its capabilities
Front pricing starts at $29/mo. Contact Front for enterprise pricing and volume discounts.
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