How much does Klaviyo cost for e-commerce businesses?

Klaviyo is available as a subscription service starting at $29 per month. Pricing scales based on the number of contacts and features required, offering a flexible solution for e-commerce businesses of all sizes.

Klaviyo

AI-first e-commerce CRM

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Shyft Score

Directory quality rating

Verified

86/100

Quiet

Our take

The verdict on Klaviyo

AI-generated

Klaviyo is an AI-first e-commerce CRM with strong automation and predictive analytics. It's a top choice for B2C e-commerce businesses.

Strengths

AI-powered predictive analytics
Email, SMS, and WhatsApp automation
Strong e-commerce integrations
Segmentation and targeting tools
Affordable pricing

Limitations

Limited advanced AI features
Smaller ecosystem
No AI agent support

Best for: B2C e-commerce businesses needing AI-powered marketing automation.

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Benefits

Why teams choose Klaviyo

Increase customer lifetime value with personalized, automated campaigns

Boost conversion rates through AI-driven predictive analytics

Reduce customer service workload with AI-powered chat agents

Streamline marketing efforts with multi-channel automation

Improve customer retention with targeted, data-driven messaging

About

What is Klaviyo?

AI-first B2C CRM with email, SMS, WhatsApp automation, predictive analytics, and K:AI agents for marketing and customer service. The e-commerce marketing standard.

Key capabilities

Email marketing automation

SMS and WhatsApp messaging

Predictive analytics for customer behavior

Segmentation and targeting tools

Integration with e-commerce platforms

At a glance

Capabilities

API

Use cases

What you can do with Klaviyo

Automate personalized email campaigns based on customer behavior and purchase history

Segment your customer base for targeted SMS marketing to boost engagement

Leverage AI to predict customer churn and proactively retain at-risk customers

Create dynamic product recommendations to increase average order value

Analyze customer lifetime value to optimize marketing spend and strategy

Best for

E-commerce businessesMarketing teamsCustomer service departments

Pricing

Klaviyo pricing

Klaviyo starts at $29/mo

Starting at $29/mo

Ecosystem

Connected ecosystem

MCP servers, AI skills, and integrations that work with Klaviyo

Integrations

ShopifyMagentoWooCommerceBigCommerceSalesforceZapierFacebook AdsGoogle AnalyticsStripe

AI & automation capabilities

REST API

MCP ServerN/A

WebhooksN/A

Free TierN/A

FAQs

Frequently asked questions

Common questions about Klaviyo and its capabilities

Klaviyo is an AI-first e-commerce CRM best for e-commerce businesses, marketing teams, and customer service departments looking to automate email and SMS/WhatsApp marketing, leverage predictive analytics for customer behavior, and utilize advanced segmentation for targeted campaigns.