Does Okibi integrate with CRM systems?

Yes, Okibi integrates with popular CRM systems. This allows your AI coworkers to access customer data seamlessly and provide more personalized support experiences while maintaining consistency across your existing sales and support workflows.

Is Okibi good for small businesses?

Yes, Okibi is specifically designed for small to medium-sized businesses. At $49/month, it offers an affordable way to enhance customer support with AI coworkers, featuring easy setup, customizable personalities, and user-friendly management tools.

Okibi

Build AI coworkers for support

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Shyft Score

Directory quality rating

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73/100

Quiet

Found in 1 source

Our take

The verdict on Okibi

AI-generated

Okibi stands out for its natural language-based AI coworker creation, making it accessible for support teams without deep technical expertise. Its integration with support systems and customizable workflows enhance productivity.

Strengths

Freemium model
Natural language processing for easy setup
Integrates with support systems
Customizable workflows

Limitations

Limited AI agent support
Small ecosystem
Pricing unclear beyond freemium

Best for: Small to medium-sized support teams looking to automate customer inquiries and ticket handling.

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Benefits

Why teams choose Okibi

Reduce customer response times from hours to seconds

Handle 10x more support tickets without hiring additional staff

Maintain consistent support quality across all customer interactions

Cut support operational costs by up to 70%

About

What is Okibi?

Okibi lets support teams create customizable AI coworkers that handle customer inquiries and automate ticket processing. It uses natural language processing, integrates with support systems and CRMs, and provides real-time analytics on AI performance.

Key capabilities

Natural language processing for seamless communication

Customizable AI coworker personalities

Integration with popular CRM systems

Real-time analytics and performance tracking

User-friendly interface for easy setup and management

At a glance

What you can do with Okibi

Automate first-line support ticket routing and response for fast resolution

Deploy AI assistants to handle repetitive customer inquiries 24/7

Reduce support team workload while maintaining SLA compliance

Best for

Customer support teamsSales departmentsSmall to medium-sized businesses

Pricing

Okibi pricing

Okibi starts at $49/mo

Starting at $49/mo

Ecosystem

Connected ecosystem

MCP servers, AI skills, and integrations that work with Okibi

Integrations

SalesforceZendeskSlackMicrosoft TeamsHubSpotIntercomZapierGoogle Workspace

FAQs

Frequently asked questions

Common questions about Okibi and its capabilities

Okibi costs $49 per month on a subscription basis. This B2B customer support tool helps you build AI coworkers for support teams with natural language processing, customizable personalities, CRM integrations, and real-time analytics.