How much does Open cost and what's included?

Open costs $49/month for a subscription. This includes access to AI-driven ticket resolution, 24/7 virtual assistant, multi-channel support integration, analytics, reporting, and customizable workflows, making it ideal for large enterprises and e-commerce businesses.

Is Open suitable for large customer support teams?

Yes, Open is best for large enterprises and customer support teams. Its AI-driven ticket resolution, customizable workflows, and analytics dashboard are specifically designed to manage high volumes of inquiries and optimize support operations for extensive teams.

Open

24/7 AI-powered support ticket resolution

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Shyft Score

Directory quality rating

Reviewed

63/100

Quiet

Found in 1 source

Our take

The verdict on Open

AI-generated

Open automates customer support with AI agents that work across multiple channels. Best for enterprises handling high inquiry volumes.

Strengths

AI-powered customer support
Enterprise-focused
Potential for improved efficiency

Limitations

Lack of specific differentiators
Pricing model unclear
Lack of AI agent support

Best for: Large enterprises seeking to improve customer support operations with AI.

Request a demo to evaluate Open for your team.

See how Open fits your stack

Benefits

Why teams choose Open

Resolve customer tickets 3x faster with AI automation

Provide 24/7 support without hiring night shift staff

Handle inquiries across all channels from one unified dashboard

Reduce support costs by up to 40% while improving response times

About

What is Open?

Open automates customer support with AI agents that resolve tickets and handle inquiries 24/7 across email, chat, and social channels. It includes analytics dashboards, customizable workflows, and multi-channel integration. Built for enterprises managing high support volumes.

Key capabilities

AI-driven ticket resolution

24/7 virtual assistant capabilities

Multi-channel support integration

Analytics and reporting dashboard

Customizable workflows and automations

At a glance

What you can do with Open

Handling high volumes of customer inquiries

Improving customer satisfaction

Reducing response times

Automating support processes

Best for

Large enterprisesCustomer support teamsE-commerce businesses

Pricing

Open pricing

Open starts at $49/mo

Starting at $49/mo

Ecosystem

Connected ecosystem

MCP servers, AI skills, and integrations that work with Open

MCP servers

Use Open with AI agents via these MCP servers

deepfabric

Generate High-Quality Synthetics, Train, Measure, and Evaluate in a Single Pipeline

pip 826

Browse all MCP servers

Integrations

ZendeskSalesforceSlackMicrosoft TeamsHubSpotIntercomShopifyJiraZapier

FAQs

Frequently asked questions

Common questions about Open and its capabilities

Open is an AI-powered enterprise customer support tool designed to streamline ticket resolution and enhance customer experience. It offers features like AI-driven ticket resolution, 24/7 virtual assistant capabilities, and multi-channel support integration.