RingCentral
Message. Video. Phone. Contact Center. AI Solutions
Shyft Score
Directory quality rating
53/100
Quiet
AI Readiness
How prepared for AI workflows
32/100
APIWebhooks
Our take
The verdict on RingCentral
AI-generated
RingCentral offers a comprehensive unified communications platform, but its AI readiness is low.
Strengths
- Affordable at $29/mo
- Highly rated (4.1/5)
- Multi-channel support
Limitations
- Low AI readiness (32/100)
- Not sales-specific
Best for: Teams needing unified communications
Request a demo to evaluate RingCentral for your team.
See how RingCentral fits your stackAbout
What is RingCentral?
RingCentral is a cloud-based unified communications platform that combines VoIP phone systems, team messaging, and video conferencing into a single business solution. The platform enables organizations to streamline their communication workflows while providing scalable telephony infrastructure with advanced call management features.
Key capabilities
VoIP phone system
Team messaging and collaboration
Video conferencing capabilities
Advanced call management features
Mobile and desktop applications
At a glance
Category
Phone Dialing
Department
Sales
Pricing
Subscription (from $29/mo)
Type
HYBRID
Website
ringcentral.com
Capabilities
APIWebhooks
Use cases
What you can do with RingCentral
Enable remote sales teams to make calls from anywhere
Replace traditional phone systems with cloud-based solutions
Integrate calling, messaging, and video into one platform
Manage high call volumes with advanced call routing
Collaborate with teams via messaging during customer calls
Best for
Small to medium-sized businessesRemote teamsEnterprises looking for unified communication solutions
API & Developer Info
API Style
REST
Authentication
API KeyOAuth 2.0
SDKs
pythonjavascriptjavacsharp
Capabilities
WebhooksSandbox / Free Tier
Pricing
RingCentral pricing
RingCentral starts at $29/mo
Starting at $29/mo
Ecosystem
Connected ecosystem
MCP servers, AI skills, and integrations that work with RingCentral
Integrations
SalesforceMicrosoft TeamsSlackGoogle WorkspaceZendeskHubSpotZapierTrelloAsana
AI & automation capabilities
REST API
MCP ServerN/A
Webhooks
Free TierN/A
FAQs
Frequently asked questions
Common questions about RingCentral and its capabilities
RingCentral pricing starts at $29/mo. Contact RingCentral for enterprise pricing and volume discounts.
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