Shyft Score
Directory quality rating
Our take
tawk.to is a free live chat platform with core communication and support tools suitable for businesses seeking basic real-time customer engagement. Its strength lies in combining live chat with ticketing and knowledge base features, though suitability varies by company size and integration depth.
Best for: Small to mid-market businesses needing affordable, multi-channel support without complex requirements
Try tawk.to's free tier to see if it fits your workflow.
See how tawk.to fits your stackBenefits
Free entry point removes financial barrier for small businesses testing live chat
Multi-functional toolset: live chat, ticketing, knowledge base, and video/voice add-ons in one platform
Claimed scale (millions of businesses) suggests established infrastructure and reliability
Real-time monitoring capability enables responsive customer issue tracking
About
tawk.to offers a live chat application that helps businesses communicate with their customers in real-time. With powerful tools like ticketing, a knowledge base, and CRM integration, it serves millions of businesses worldwide.
Live Chat
Ticketing System
Knowledge Base
Video and Voice Add-ons
Real-Time Monitoring
Pricing
Contact tawk.to for pricing details
Contact sales for pricing details
FAQs
Common questions about tawk.to and its capabilities
tawk.to offers custom pricing based on your team size and requirements. Contact their sales team for a personalized quote. Many Customer Communication tools in this range offer free trials.
Our team can help you integrate tawk.to with your existing tools and build custom automation workflows.
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