Text App
Unified messaging platform for customer communication
Shyft Score
Directory quality rating
58/100
Quiet
Found in 1 source
AI Readiness
How prepared for AI workflows
41/100
Our take
The verdict on Text App
AI-generated
Text App centralizes customer communication well, but its low AI readiness score and lack of AI agent support may limit its appeal.
Strengths
- Centralized messaging
- Shared inbox
- Free tier available
Limitations
- Low AI readiness score
- No AI agent support
- Limited AI features
Best for: Small to medium-sized teams needing a unified messaging platform.
Request a demo to evaluate Text App for your team.
See how Text App fits your stackAbout
What is Text App?
Text App is a customer communication platform that centralizes SMS, email, and messaging channels for sales and support teams. It provides shared inbox functionality with team collaboration features, offering a streamlined alternative to Front for managing customer conversations at scale.
Key capabilities
Centralized messaging across SMS, email, and chat
Shared inbox for team collaboration
Automated responses and workflows
Analytics and reporting on customer interactions
Integration with CRM systems
At a glance
Use cases
What you can do with Text App
Centralize customer communication across SMS and email channels
Collaborate on customer inquiries using a shared inbox
Automate responses to common customer questions
Analyze customer interaction data for better insights
Integrate messaging with existing CRM systems for efficiency
Best for
Sales teamsCustomer support teamsMarketing departments
Pricing
Text App pricing
Text App starts at $29/mo
Starting at $29/mo
Ecosystem
Connected ecosystem
MCP servers, AI skills, and integrations that work with Text App
Integrations
SalesforceHubSpotZendeskSlackMailchimpZapierMicrosoft TeamsGoogle Workspace
FAQs
Frequently asked questions
Common questions about Text App and its capabilities
Text App pricing starts at $29/mo. Contact Text App for enterprise pricing and volume discounts.
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