Shyft Score
Directory quality rating
AI Readiness
How prepared for AI workflows
Our take
Trengo provides a unified inbox and automation features for customer service teams, enhancing collaboration and efficiency. Its customizable workflows and analytics make it a solid choice for managing multi-channel customer interactions, though its AI readiness is low.
Best for: Customer service teams in small to mid-sized businesses handling multi-channel customer interactions
Request a demo to evaluate Trengo for your team.
See how Trengo fits your stackAbout
Trengo is a comprehensive SaaS tool designed to streamline customer communication across various channels. It offers features that enhance team collaboration and improve customer engagement, making it easier for businesses to manage their interactions effectively.
Unified inbox for all communication channels
Automated responses and chatbots
Team collaboration tools with internal notes
Analytics and reporting on customer interactions
Customizable workflows for different communication scenarios
Use cases
Manage customer inquiries from multiple channels in one inbox
Automate responses to frequently asked customer questions
Collaborate internally with team notes on customer interactions
Analyze customer engagement metrics for better decision making
Create customizable workflows for varied communication scenarios
Best for
Pricing
Trengo starts at $29/mo
Starting at $29/mo
Ecosystem
MCP servers, AI skills, and integrations that work with Trengo
FAQs
Common questions about Trengo and its capabilities
Trengo pricing starts at $29/mo. Contact Trengo for enterprise pricing and volume discounts.
Our team can help you integrate Trengo with your existing tools and build custom automation workflows.
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