Service Management That Turns Chaos Into Control
Shyft Score
Directory quality rating
AI Readiness
How prepared for AI workflows
Our take
Vivantio provides robust IT service management with ITIL alignment and multi-channel support, making it ideal for engineering teams. Its high user rating and moderate AI readiness make it a reliable choice, though it lacks AI agent support.
Best for: Engineering teams at SMBs needing ITIL-aligned service management and multi-channel support
Request a demo to evaluate Vivantio for your team.
See how Vivantio fits your stackAbout
Vivantio’s platform empowers organizations with comprehensive managed IT support services, helping you scale beyond basic ticketing with ITIL-aligned service management that automates, streamlines, and elevates your support operations. Trusted by customer-first organizations, Vivantio optimizes service efficiency and improves customer satisfaction.
ITIL-aligned service management
Automated ticketing system
Customizable workflows
Real-time reporting and analytics
Multi-channel support integration
Use cases
Automate ticketing processes for IT support teams
Streamline service management with ITIL best practices
Enhance customer satisfaction through multi-channel support
Generate real-time reports for IT performance analysis
Customize workflows to fit specific organizational needs
Best for
Pricing
Vivantio starts at $29/mo
Starting at $29/mo
Ecosystem
MCP servers, AI skills, and integrations that work with Vivantio
FAQs
Common questions about Vivantio and its capabilities
Vivantio pricing starts at $29/mo. Contact Vivantio for enterprise pricing and volume discounts.
Our team can help you integrate Vivantio with your existing tools and build custom automation workflows.
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Explore
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