What features does VOIQ offer for CRM integration and multi-channel support?

VOIQ offers seamless integration with existing CRM systems to streamline workflows and centralize customer data. It also provides multi-channel support, allowing your AI VoiceBots to interact with customers across various platforms, including phone and web, ensuring consistent service delivery.

How much does VOIQ cost and what kind of businesses is it best suited for?

VOIQ is available as a subscription service for $49/month. It is best suited for small to medium-sized businesses, particularly those with customer support teams and sales and marketing departments, looking to leverage AI for improved customer interactions and operational efficiency.

VOIQ

Conversational voicebots for customer service automation

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Shyft Score

Directory quality rating

Reviewed

68/100

Quiet

Found in 1 source

Our take

The verdict on VOIQ

AI-generated

VOIQ offers specialized conversational AI voicebots tailored for business support, with a focus on enhancing customer interactions through voice-based automation.

Strengths

Specialized in voice-based support automation
AI-powered for efficient customer interactions
Tailored for business support departments

Limitations

Limited information on pricing and scalability
May lack advanced AI agent capabilities

Best for: Medium to large businesses looking to automate voice-based customer support.

Request a demo to evaluate VOIQ for your team.

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Benefits

Why teams choose VOIQ

Reduce customer service costs by up to 70%

Increase customer satisfaction with 24/7 support

Improve operational efficiency with automated workflows

Gain real-time insights into customer interactions

Enhance data accuracy with AI-powered voice recognition

About

What is VOIQ?

VOIQ's AI-powered VoiceBots transform customer interactions with natural, conversational experiences. Seamlessly integrate with your CRM and gain real-time insights to enhance customer service and operational efficiency.

Key capabilities

Natural language processing for seamless conversations

Customizable voicebot scripts to fit business needs

Real-time analytics and reporting on interactions

Integration with CRM systems for streamlined workflows

Multi-channel support including phone and web

At a glance

What you can do with VOIQ

Customer support: Handle inbound calls with natural conversation

Order processing: Automated order taking and status updates via voice

Appointment scheduling: Voice-based booking and confirmation system

Best for

Small to medium-sized businessesCustomer support teamsSales and marketing departments

Pricing

VOIQ pricing

VOIQ starts at $49/mo

Starting at $49/mo

Ecosystem

Connected ecosystem

MCP servers, AI skills, and integrations that work with VOIQ

Integrations

SalesforceHubSpotZendeskTwilioSlackMicrosoft TeamsGoogle AnalyticsZapierShopify

FAQs

Frequently asked questions

Common questions about VOIQ and its capabilities

VOIQ is a conversational AI VoiceBot designed for businesses. It helps automate customer interactions, improve efficiency in customer support and sales, and provides real-time analytics to optimize your communication strategies. It's best for small to medium-sized businesses looking to enhance their customer engagement.