The Zammad MCP server connects AI agents to Zammad's ticketing system. It exposes APIs for ticket creation, updates, and retrieval, as well as user and organization management. Developers use it to build AI-driven support tools that automate ticket handling and enhance customer interactions.
The Zammad MCP server connects AI agents to Zammad's ticketing system. It exposes APIs for ticket creation, updates, and retrieval, as well as user and organization management. Developers use it to build AI-driven support tools that automate ticket handling and enhance customer interactions.
pip install Zammad-MCPAdd this configuration to your claude_desktop_config.json:
{
"mcpServers": {
"basher83-zammad-mcp-github": {
"command": "uvx",
"args": [
"pip install Zammad-MCP"
]
}
}
}Restart Claude Desktop, then ask:
"What tools do you have available from Zammad MCP?"
API Key Required
This server requires an API key from Zammad MCP. Add it to your environment or config.
| Variable | Required | Description |
|---|---|---|
| ZAMMAD_MCP_API_KEY | Yes | Your Zammad MCP API key |
"What resources are available in Zammad MCP?"
Claude will query available resources and return a list of what you can access.
"Show me details about [specific item] in Zammad MCP"
Claude will fetch and display detailed information about the requested item.
"Create a new [item] in Zammad MCP with [details]"
Claude will use the appropriate tool to create the resource and confirm success.
We build custom MCP integrations for B2B companies. From simple connections to complex multi-tool setups.