Zammad MCP
pipStandardThe Zammad MCP server connects AI agents to Zammad's ticketing system. It exposes APIs for ticket creation, updates, and retrieval, as well as user and organization management. Developers use it to build AI-driven support tools that automate ticket handling and enhance customer interactions.
20100Updated Today
Overview
The Zammad MCP server connects AI agents to Zammad's ticketing system. It exposes APIs for ticket creation, updates, and retrieval, as well as user and organization management. Developers use it to build AI-driven support tools that automate ticket handling and enhance customer interactions.
Installation
1Install the package
pip
pip install Zammad-MCP2Add to Claude
Add this configuration to your claude_desktop_config.json:
claude_desktop_config.json
{
"mcpServers": {
"basher83-zammad-mcp-github": {
"command": "uvx",
"args": [
"pip install Zammad-MCP"
]
}
}
}3Verify installation
Restart Claude Desktop, then ask:
"What tools do you have available from Zammad MCP?"
Prerequisites
- Python 3.10 or higher
- pip or uv package manager
- Claude Desktop or Claude API access
- API key for Zammad MCP
Configuration
API Key Required
This server requires an API key from Zammad MCP. Add it to your environment or config.
| Variable | Required | Description |
|---|---|---|
| ZAMMAD_MCP_API_KEY | Yes | Your Zammad MCP API key |
Usage Examples
List Resources
"What resources are available in Zammad MCP?"
Claude will query available resources and return a list of what you can access.
Get Details
"Show me details about [specific item] in Zammad MCP"
Claude will fetch and display detailed information about the requested item.
Create New
"Create a new [item] in Zammad MCP with [details]"
Claude will use the appropriate tool to create the resource and confirm success.
Works with Zammad MCP
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