Freshdesk MCP Server
Basicfreshdesk_mcp is an MCP server designed for Freshdesk, enabling AI models to interact seamlessly with Freshdesk modules. It allows the automation of customer support tasks and integrates AI models for enhanced communication.
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Overview
freshdesk_mcp is an MCP server designed for Freshdesk, enabling AI models to interact seamlessly with Freshdesk modules. It allows the automation of customer support tasks and integrates AI models for enhanced communication.
Installation
1Install the package
npx
npx -y @smithery/cli install @effytech/freshdesk_mcp --client claude2Add to Claude
Add this configuration to your claude_desktop_config.json:
claude_desktop_config.json
{
"mcpServers": {
"freshdesk-mcp-server": {
"command": "npx",
"args": [
"-y",
"npx -y @smithery/cli install @effytech/freshdesk_mcp --client claude"
]
}
}
}3Verify installation
Restart Claude Desktop, then ask:
"What tools do you have available from Freshdesk MCP Server?"
Prerequisites
- Node.js 18 or higher
- npm or npx available
- Claude Desktop or Claude API access
Configuration
No configuration required. This server works out of the box.
Usage Examples
List Resources
"What resources are available in Freshdesk MCP Server?"
Claude will query available resources and return a list of what you can access.
Get Details
"Show me details about [specific item] in Freshdesk MCP Server"
Claude will fetch and display detailed information about the requested item.
Create New
"Create a new [item] in Freshdesk MCP Server with [details]"
Claude will use the appropriate tool to create the resource and confirm success.
Works with Freshdesk MCP Server
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