freshdesk_mcp is an MCP server designed for Freshdesk, enabling AI models to interact seamlessly with Freshdesk modules. It allows the automation of customer support tasks and integrates AI models for enhanced communication.
freshdesk_mcp is an MCP server designed for Freshdesk, enabling AI models to interact seamlessly with Freshdesk modules. It allows the automation of customer support tasks and integrates AI models for enhanced communication.
npx -y @smithery/cli install @effytech/freshdesk_mcp --client claudeAdd this configuration to your claude_desktop_config.json:
{
"mcpServers": {
"freshdesk-mcp-server": {
"command": "npx",
"args": [
"-y",
"npx -y @smithery/cli install @effytech/freshdesk_mcp --client claude"
]
}
}
}Restart Claude Desktop, then ask:
"What tools do you have available from Freshdesk MCP Server?"
No configuration required. This server works out of the box.
"What resources are available in Freshdesk MCP Server?"
Claude will query available resources and return a list of what you can access.
"Show me details about [specific item] in Freshdesk MCP Server"
Claude will fetch and display detailed information about the requested item.
"Create a new [item] in Freshdesk MCP Server with [details]"
Claude will use the appropriate tool to create the resource and confirm success.
We build custom MCP integrations for B2B companies. From simple connections to complex multi-tool setups.