Act-operator manages and standardizes Act Templates for AI workflows. It benefits operations teams by ensuring consistent AI agent behavior. It connects to LangChain and LangGraph for modular, scalable AI applications.
git clone https://github.com/Proact0/act-operator.gitAct-operator manages and standardizes Act Templates for AI workflows. It benefits operations teams by ensuring consistent AI agent behavior. It connects to LangChain and LangGraph for modular, scalable AI applications.
No install command available. Check the GitHub repository for manual installation instructions.
git clone https://github.com/Proact0/act-operatorCopy the install command above and run it in your terminal.
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Create an Act Template for a customer support AI agent in the [INDUSTRY] industry. The agent should handle [SPECIFIC TASKS] and integrate with [TOOLS/PLATFORMS]. Ensure the template includes error handling and fallback mechanisms.
# Act Template: Customer Support AI Agent ## Description This Act Template defines the structure and behavior of a customer support AI agent for the retail industry. The agent handles order tracking, return requests, and product inquiries. ## Inputs - `customer_query`: The customer's input or question - `order_id`: The order ID for tracking purposes - `product_id`: The product ID for inquiries ## Outputs - `response`: The AI agent's response to the customer - `action`: The next action to be taken (e.g., 'track_order', 'initiate_return') ## Steps 1. **Greet the customer**: The agent greets the customer and acknowledges their query. 2. **Identify the intent**: The agent determines the customer's intent based on their query. 3. **Process the request**: The agent processes the request based on the identified intent. 4. **Provide a response**: The agent provides a response to the customer. 5. **Handle errors**: If an error occurs, the agent provides a fallback response and logs the error. ## Error Handling - If the order ID or product ID is not found, the agent asks the customer to provide the correct information. - If the agent cannot process the request, it provides a fallback response and logs the error. ## Fallback Mechanisms - If the agent cannot determine the customer's intent, it asks the customer to rephrase their query. - If the agent cannot provide a response, it transfers the customer to a human agent.
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