voice-ai-call-center

🥈Silver

Velora Voice is an enterprise AI call center dashboard built with Next.js 15, NestJS, and Prisma. It provides agentic pipeline building, real-time call management, and analytics for businesses automating inbound voice operations.

610Updated 1mo ago

Intermediate30min to implementautomation

Saves ~480 min per use

Quick InstallView Source

git clone https://github.com/Fallenproud/voice-ai-call-center.git

Works with:

Claude

Overview

About This Skill

Velora Voice is a full-stack enterprise AI call center system built on a Next.js 15 and NestJS monorepo with Prisma for data management. It features a visual agentic pipeline builder powered by React Flow, allowing teams to construct and manage automated call-handling workflows without writing low-level logic. The platform includes real-time call management, analytics dashboards, and an enterprise licensing system with key validation and multiple tiers including trial, standard, and enterprise. Deployed on Cloudflare Pages and Workers for edge performance, the system exposes backend API endpoints for calls, pipelines, and analytics with CORS-enabled frontend integration. It is suited for businesses that need a production-ready, self-hosted AI voice automation layer for inbound call operations.

How to Use

Clone the repository and copy `.env.example` to `.env` to configure environment variables. The monorepo contains frontend (Next.js 15), backend API (NestJS), and license server apps under the `apps` directory. Deploy using Docker or Cloudflare Pages and Workers as documented in the production deployment setup. A demo license key system is included for testing tier-based access before going live.

Use Cases

Building and managing automated inbound call-handling pipelines visually

Running a self-hosted AI call center with real-time call tracking and analytics

Deploying tiered enterprise licensing for AI voice products or resellers

Integrating a backend call management API into existing business workflows

Setup & Installation

Quick Install

No install command available. Check the GitHub repository for manual installation instructions.

Alternative Install (Git Clone)

git clone https://github.com/Fallenproud/voice-ai-call-center

Requirements

Claude Code or compatible AI agent
Works with: Claude

Quick Start Guide

Install the Skill

Copy the install command above and run it in your terminal.

Open Your AI Agent

Launch Claude Code, Cursor, or your preferred AI coding agent.

Try It Out

Use the prompt template or examples below to test the skill.

Customize

Adapt the skill to your specific use case and workflow.

Usage Examples

Prompt Template

Act as a fully agentic call center for [COMPANY]. You are the first point of contact for customers calling about [INDUSTRY] services. Handle inquiries, troubleshoot issues, and escalate when necessary. Use the following data to assist customers: [DATA].

Example Output

# Call Center Interaction

**Customer:** Hi, I'm having trouble with my internet connection. It's been slow all day.

**AI Agent:** I'm sorry to hear that. Let's troubleshoot your issue. Could you please confirm your account number?

**Customer:** It's 123456789.

**AI Agent:** Thank you. I see your account. Let's try a few steps:
- Restart your modem and router.
- Check for any loose cables.
- Ensure no other devices are using excessive bandwidth.

If the issue persists, I can schedule a technician visit. Would you like to proceed with that?