Shyft Score
Directory quality rating
68/100
Quiet
Found in 1 source
Our take
The verdict on 14.ai
AI-generated
14.ai offers an AI customer service platform and BPO for B2C businesses, with a focus on conversational AI and automation. Its multilingual support and 24/7 availability are notable.
Strengths
- Multilingual support
- 24/7 availability
- Free tier available
Limitations
- Limited to customer service
- Pricing unclear for enterprise
Best for: B2C businesses needing AI-driven customer service and BPO solutions
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See how 14.ai fits your stackAbout
What is 14.ai?
AI Customer Service Platform and BPO for Your B2C Business
Key capabilities
AI-driven customer support automation
Multi-channel communication support (chat, email, social media)
Real-time analytics and reporting
Customizable chatbot solutions
Integration with existing CRM systems
At a glance
Use cases
What you can do with 14.ai
Providing 24/7 customer support
Handling customer inquiries
Managing customer complaints
Enhancing customer experience
Best for
E-commerce businessesRetail companiesCustomer service teams
Pricing
14.ai pricing
14.ai starts at $49/mo
Starting at $49/mo
Ecosystem
Connected ecosystem
MCP servers, AI skills, and integrations that work with 14.ai
Integrations
SalesforceZendeskShopifyHubSpotSlackMicrosoft TeamsIntercomZapier
FAQs
Frequently asked questions
Common questions about 14.ai and its capabilities
14.ai pricing starts at $49/mo. Contact 14.ai for enterprise pricing and volume discounts.
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