What are the key features of Aurelian for public safety organizations?

Aurelian offers automated call routing for non-emergency situations, a real-time analytics dashboard, seamless integration with existing 911 dispatch systems, a user-friendly interface for call handlers, and customizable workflows for various call types, enhancing operational efficiency for public safety organizations.

How much does Aurelian cost and what's included?

Aurelian is available as a subscription for $49/month. This includes features like automated call routing, real-time analytics, integration capabilities, a user-friendly interface, and customizable workflows, all designed to automate non-emergency calls for 911 centers.

Aurelian

Automate non-emergency calls for 911 centers

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Shyft Score

Directory quality rating

Reviewed

53/100

Quiet

Found in 1 source

Our take

The verdict on Aurelian

AI-generated

Aurelian automates non-emergency calls for 911 centers, potentially reducing workload and improving efficiency. Its niche focus is both a strength and a limitation.

Strengths

Reduces 911 center workload
Automates routine calls
Improves emergency service efficiency

Limitations

Limited to specific use case
Pricing not transparent
No AI agent support

Best for: 911 centers looking to automate non-emergency calls.

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Benefits

Why teams choose Aurelian

Reduce call handler workload by automatically routing non-emergency calls

Get instant visibility into call volumes and response times with real-time dashboards

Seamlessly integrate with your current 911 dispatch system without disruption

Handle more calls efficiently with customizable workflows for different situations

About

What is Aurelian?

Aurelian automates non-emergency call routing for 911 centers, integrating with existing dispatch systems. It offers real-time analytics, customizable workflows, and a user-friendly interface for call handlers, helping prioritize calls and analyze data for improvements.

Key capabilities

Automated call routing for non-emergency situations

Real-time analytics and reporting dashboard

Integration with existing 911 dispatch systems

User-friendly interface for call handlers

Customizable workflows for different call types

At a glance

What you can do with Aurelian

Managing non-emergency calls efficiently

Integrating with existing 911 systems

Prioritizing calls based on urgency

Analyzing call data for improvements

Customizing call workflows for specific needs

Best for

911 emergency service providersPublic safety organizationsMunicipalities and local governments

Pricing

Aurelian pricing

Aurelian starts at $49/mo

Starting at $49/mo

Ecosystem

Connected ecosystem

MCP servers, AI skills, and integrations that work with Aurelian

Integrations

CAD systems (Computer-Aided Dispatch)CRM software (e.g., Salesforce)Communication platforms (e.g., Twilio)Data analytics tools (e.g., Tableau)Emergency management software (e.g., Everbridge)GIS mapping tools (e.g., ArcGIS)Incident reporting systemsCloud storage services (e.g., AWS)Scheduling software

FAQs

Frequently asked questions

Common questions about Aurelian and its capabilities

Aurelian is an automation tool designed for 911 centers to automate non-emergency calls. It routes calls, provides real-time analytics, and integrates with existing dispatch systems, freeing up call handlers for critical emergencies. It's best for 911 emergency service providers and public safety organizations.