How much does Crisp cost and what businesses is it best for?

Crisp starts at $29/month with a freemium option. It's best suited for small to medium-sized businesses, e-commerce platforms, and customer support teams looking for an integrated solution to enhance their customer communication and streamline support operations.

Does Crisp offer AI tools for live chat?

Yes, Crisp provides AI-powered response suggestions to assist your support agents during live chat conversations. This feature helps improve response times and ensures consistent, accurate information is delivered to customers, enhancing overall support efficiency.

Crisp

Live chat and chatbot with shared team inbox

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Shyft Score

Directory quality rating

Verified

88/100

Quiet

Our take

The verdict on Crisp

AI-generated

Crisp offers a solid all-in-one customer messaging platform with AI-assisted chat and a free tier. It's a good choice for small to medium support teams.

Strengths

Free tier available
AI-powered response suggestions
Chatbot automation
Shared inbox for collaboration
Affordable pricing

Limitations

Limited advanced AI features
Smaller ecosystem
No AI agent support

Best for: Small to medium support teams needing an affordable, all-in-one messaging platform.

Try Crisp's free tier to see if it fits your workflow.

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Benefits

Why teams choose Crisp

Improve customer satisfaction with faster, more accurate responses

Reduce agent workload by automating routine customer queries

Centralize customer interactions for better team collaboration

Decrease time to resolution with AI-powered response suggestions

Empower customers with self-service options via knowledge base

About

What is Crisp?

Customer messaging platform unifying live chat, AI chatbot, knowledge base, and team inbox. Includes message history, conversation routing, and agent assist to suggest responses.

Key capabilities

Live chat support

AI-powered response suggestions

Chatbot automation

Knowledge base management

Shared inbox for team collaboration

At a glance

What you can do with Crisp

Respond to sales inquiries instantly with AI chatbot and agent assist

Centralize customer conversations across channels in one inbox

Provide instant answers via knowledge base without human intervention

Route complex issues to specialists while AI handles routine questions

Track customer interaction history for personalized support

Best for

Small to medium-sized businessesE-commerce platformsCustomer support teams

Pricing

Crisp pricing

Crisp starts at $29/mo

Starting at $29/mo

Ecosystem

Connected ecosystem

MCP servers, AI skills, and integrations that work with Crisp

Integrations

ZapierSlackShopifyWordPressFacebook MessengerGoogle AnalyticsMailchimpIntercomStripe

FAQs

Frequently asked questions

Common questions about Crisp and its capabilities

Crisp offers live chat support, AI-powered response suggestions, chatbot automation, and knowledge base management. It also includes a shared inbox for seamless team collaboration, making it ideal for managing customer interactions efficiently across various channels.