Is Fider a free tool for collecting customer feedback?

Yes, Fider offers a freemium model, meaning it has a free tier available. This allows businesses to start collecting user feedback and managing feature requests without an initial investment, with options for more advanced features at a cost.

What integrations does Fider offer for sales and marketing teams?

Fider offers integration with third-party applications, which can be beneficial for sales and marketing teams. These integrations help streamline workflows by connecting feedback data with existing CRM, marketing automation, or communication tools, enhancing customer understanding and outreach.

Fider

Open-source customer feedback and feature request platform

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Shyft Score

Directory quality rating

Discovered

38/100

Quiet

AI Readiness

How prepared for AI workflows

Fair

35/100

Webhooks

Our take

The verdict on Fider

AI-generated

Fider is a solid open-source feedback platform with a free tier, but its AI readiness is low.

Strengths

Free tier available
User feedback collection
Feature request prioritization

Limitations

Low AI readiness (35/100)
Limited third-party integrations
Customization required

Best for: Sales teams needing open-source customer feedback management with a free tier.

Try Fider's free tier to see if it fits your workflow.

See how Fider fits your stack

Benefits

Why teams choose Fider

Collect and organize all customer feedback in one centralized location

Prioritize feature development based on actual user demand and votes

Reduce time spent managing feature requests with automated workflows

Make data-driven product decisions using built-in analytics and reporting

About

What is Fider?

Fider is an open-source customer feedback management platform that helps B2B teams collect, organize, and prioritize feature requests from users. It enables sales and marketing teams to demonstrate product-market fit by showcasing real customer demand for features and gathering valuable insights to inform product roadmap decisions.

Key capabilities

User feedback collection

Feature request prioritization

Customizable feedback boards

Analytics and reporting tools

Integration with third-party applications

At a glance

Capabilities

Webhooks

Use cases

What you can do with Fider

Collect feature requests from enterprise clients

Prioritize customer feedback for product teams

Showcase product-market fit to potential buyers

Gather insights for product roadmap decisions

Integrate customer feedback with CRM systems

Best for

Product managersSales teamsMarketing teams

API & Developer Info

API Style

REST

Authentication

API Key

SDKs

javascriptpython

Capabilities

WebhooksSandbox / Free Tier

Documentation

API Documentation

Pricing

Fider pricing

Fider starts at $0/mo

Starting at $0/mo

Ecosystem

Connected ecosystem

MCP servers, AI skills, and integrations that work with Fider

Integrations

SlackZapierTrelloJiraAsanaIntercomMailchimpGoogle Analytics

AI & automation capabilities

REST APIN/A

MCP ServerN/A

Webhooks

Free TierN/A

FAQs

Frequently asked questions

Common questions about Fider and its capabilities

Fider is an open-source customer feedback and feature request platform. It helps product managers by providing tools for user feedback collection, feature request prioritization, and customizable feedback boards, enabling data-driven product development and improved user satisfaction.