Freshsales
AI-powered CRM with built-in communication channels
Shyft Score
Directory quality rating
88/100
Quiet
Our take
The verdict on Freshsales
AI-generated
Freshsales is a strong AI-powered CRM with built-in communication channels and Freddy AI for sales automation. It's a good choice for sales teams needing predictive lead scoring.
Strengths
- AI-driven lead scoring
- Built-in phone and email
- Sales automation workflows
- Deal prediction with Freddy AI
- Affordable pricing
Limitations
- Limited advanced AI features
- Smaller ecosystem
- No AI agent support
Best for: Sales teams needing AI-powered lead scoring and built-in communication channels.
Request a demo to evaluate Freshsales for your team.
See how Freshsales fits your stackAbout
What is Freshsales?
AI-powered CRM by Freshworks with built-in phone, email, and chat. Freddy AI scores leads, predicts deals, and automates sales workflows.
Key capabilities
AI-driven lead scoring
Built-in phone and email capabilities
Sales automation workflows
Deal prediction with Freddy AI
Customizable sales pipelines
At a glance
Use cases
What you can do with Freshsales
Manage customer relationships and sales pipelines in a centralized, easy-to-use CRM
Use AI-powered lead scoring and recommendations to prioritize high-value prospects
Automate repetitive tasks such as data entry and follow-up emails to save time and improve efficiency
Best for
Small to medium-sized businessesSales teams looking for automationCompanies seeking AI-driven insights
Pricing
Freshsales pricing
Freshsales starts at $29/mo
Starting at $29/mo
Ecosystem
Connected ecosystem
MCP servers, AI skills, and integrations that work with Freshsales
Integrations
ZapierSlackMailchimpGoogle WorkspaceMicrosoft OutlookQuickBooksShopifyHubSpotTwilio
FAQs
Frequently asked questions
Common questions about Freshsales and its capabilities
Freshsales pricing starts at $29/mo. Contact Freshsales for enterprise pricing and volume discounts.
Need help automating Freshsales?
Our team can help you integrate Freshsales with your existing tools and build custom automation workflows.
No commitment requiredResponse within 24h
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