Shyft Score
Directory quality rating
52/100
Quiet
Our take
The verdict on Halo
AI-generated
Halo is a flexible, no-code ITSM and PSA platform designed for IT and professional services teams. Its customizable workflows and self-service portal make it a practical choice for teams needing scalable service management.
Strengths
- No-code customization for workflows
- Self-service portal for clients
- Pricing starts at $29/user/month
- Integrates with Jira, Slack, and Salesforce
- Asset management with automated reporting
Limitations
- No free tier; pricing scales with users
- Limited AI features (no agentic capabilities)
- Smaller ecosystem compared to ServiceNow
Best for: IT or professional services teams (50-1,000 users) needing a flexible, no-code ITSM and PSA solution.
Request a demo to evaluate Halo for your team.
See how Halo fits your stackBenefits
Why teams choose Halo
Reduce IT service desk workload by 35% through automation and self-service capabilities
Improve asset visibility and compliance with real-time tracking and reporting
Accelerate project delivery with integrated task management and resource allocation
Enhance client satisfaction with transparent, self-service portals and faster response times
Lower operational costs by eliminating redundant tools and consolidating workflows
About
What is Halo?
Halo is a flexible, scalable, no-code SaaS platform designed for IT Service Management (ITSM) and Professional Services Automation (PSA). It provides organizations with tools for ticketing, project management, and asset management.
Key capabilities
Automated reporting and dashboards
Project management tools
Integrations with other systems
Customizable workflows
Asset management capabilities
Self-service portal for clients
At a glance
Use cases
What you can do with Halo
Streamline IT support operations by consolidating ticketing, asset tracking, and project management into a unified platform, reducing resolution times by up to 40%
Automate client onboarding for professional services firms by standardizing workflows and providing self-service portals, cutting manual effort by 30%
Pricing
Halo pricing
Halo starts at Custom
Starting at Custom
Pricing and product details are aggregated from publicly available sources, may be outdated or inaccurate, and are not sourced from or endorsed by the vendor. Verify directly with the vendor before relying on this information. Terms
FAQs
Frequently asked questions
Common questions about Halo and its capabilities
Halo pricing starts at Custom. Contact Halo for enterprise pricing and volume discounts.
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