Customer Service Software for Modern Brands
Shyft Score
Directory quality rating
AI Readiness
How prepared for AI workflows
Our take
Kustomer offers robust customer service features but lacks AI-driven automation and has unclear pricing.
Best for: Customer service teams needing multi-channel support and unified profiles.
Try Kustomer's free tier to see if it fits your workflow.
See how Kustomer fits your stackAbout
Kustomer is a customer service platform designed to help businesses deliver exceptional customer experiences. It combines customer data and interactions into a single view, enabling support teams to engage with customers effectively across multiple channels.
Unified customer profiles
Multi-channel communication support
Automated workflows and responses
Real-time analytics and reporting
Integration with third-party applications
Use cases
Unify customer data for support teams
Automate responses for common customer queries
Track customer interactions across multiple channels
Generate real-time analytics for support performance
Integrate support tools with existing business apps
Best for
Pricing
Kustomer starts at $0/mo
Starting at $0/mo
Ecosystem
MCP servers, AI skills, and integrations that work with Kustomer
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FAQs
Common questions about Kustomer and its capabilities
Kustomer pricing starts at $0/mo. Contact Kustomer for enterprise pricing and volume discounts.
Our team can help you integrate Kustomer with your existing tools and build custom automation workflows.
Pulse delivers support-specific AI insights every week. Free.
Explore
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