Kustomer
Customer Service Software for Modern Brands
Shyft Score
Directory quality rating
73/100
Quiet
AI Readiness
How prepared for AI workflows
34/100
Our take
The verdict on Kustomer
AI-generated
Kustomer offers robust customer service features but lacks AI-driven automation and has unclear pricing.
Strengths
- Unified customer profiles
- Multi-channel support
- Free tier available
Limitations
- Low AI readiness
- No AI agent support
- Unclear pricing
Best for: Customer service teams needing multi-channel support and unified profiles.
Try Kustomer's free tier to see if it fits your workflow.
See how Kustomer fits your stackAbout
What is Kustomer?
Kustomer is a customer service platform designed to help businesses deliver exceptional customer experiences. It combines customer data and interactions into a single view, enabling support teams to engage with customers effectively across multiple channels.
Key capabilities
Unified customer profiles
Multi-channel communication support
Automated workflows and responses
Real-time analytics and reporting
Integration with third-party applications
At a glance
Use cases
What you can do with Kustomer
Unify customer data for support teams
Automate responses for common customer queries
Track customer interactions across multiple channels
Generate real-time analytics for support performance
Integrate support tools with existing business apps
Best for
Customer support teamsE-commerce businessesSaaS companies
Pricing
Kustomer pricing
Kustomer starts at $0/mo
Starting at $0/mo
Ecosystem
Connected ecosystem
MCP servers, AI skills, and integrations that work with Kustomer
MCP servers
Use Kustomer with AI agents via these MCP servers
s
Seamless communication integration for your applications.
npx 115
s
A comprehensive collection of MCP servers for enhancing developer tools and services.
201
s
Integrate OpenAI's o1 model and Flux capabilities with ease using MCP servers.
79
Integrations
SalesforceZendeskShopifySlackMailchimpZapierHubSpotIntercomGoogle Analytics
FAQs
Frequently asked questions
Common questions about Kustomer and its capabilities
Kustomer pricing starts at $0/mo. Contact Kustomer for enterprise pricing and volume discounts.
Need help automating Kustomer?
Our team can help you integrate Kustomer with your existing tools and build custom automation workflows.
No commitment requiredResponse within 24h
Get weekly AI tool updates
Pulse delivers support-specific AI insights every week. Free.
Explore
Discover more
Alternatives, related tools, and resources for Kustomer
Related Resources
Browse by Category
Related Tools
Using Kustomer? See how your stack compares.
Our free scan analyzes your website, detects your tools, and shows gaps in your AI readiness.
Take free scan →