Shyft Score
Directory quality rating
53/100
Quiet
AI Readiness
How prepared for AI workflows
38/100
Our take
The verdict on LiveAgent
AI-generated
LiveAgent provides AI-powered ticket routing and multi-channel support, with a 30-day free trial.
Strengths
- AI-powered ticket routing
- Multi-channel support
- 30-day free trial
Limitations
- Low AI readiness score (38)
- Limited advanced AI features
Best for: Engineering teams needing basic AI-assisted customer support tools.
Request a demo to evaluate LiveAgent for your team.
See how LiveAgent fits your stackAbout
What is LiveAgent?
LiveAgent is an all-in-one customer care solution designed to enhance customer support and satisfaction. It offers a comprehensive suite of tools, including AI-powered features, multi-channel support, and a robust ticketing system, all available with a 30-day free trial.
Key capabilities
AI-powered ticket routing
Multi-channel support (email, chat, social media)
Robust ticketing system
Customizable reporting and analytics
Knowledge base and self-service portal
At a glance
Use cases
What you can do with LiveAgent
Streamline customer inquiries through AI-powered ticket routing
Manage multi-channel support from a single dashboard
Create a self-service portal for customer knowledge base
Generate customizable reports for support team performance
Enhance response times with automated ticket management
Best for
Small to medium-sized businessesE-commerce companiesCustomer support teams
Pricing
LiveAgent pricing
LiveAgent starts at $15/mo
Starting at $15/mo
Ecosystem
Connected ecosystem
MCP servers, AI skills, and integrations that work with LiveAgent
Integrations
SlackZapierShopifyWordPressSalesforceMailchimpZendeskGoogle AnalyticsFacebookTrello
FAQs
Frequently asked questions
Common questions about LiveAgent and its capabilities
LiveAgent pricing starts at $15/mo. Contact LiveAgent for enterprise pricing and volume discounts.
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