Shyft Score
Directory quality rating
53/100
Quiet
AI Readiness
How prepared for AI workflows
43/100
API
Our take
The verdict on Smartsupp
AI-generated
Smartsupp's live chat support and AI-driven chatbots are strong points, but its AI readiness is modest.
Strengths
- Live chat support
- AI-driven chatbots
- Visitor tracking and analytics
Limitations
- Modest AI readiness score
- Subscription pricing starts at $29/mo
- Limited multi-channel communication
Best for: Product teams at small to mid-sized companies needing customer engagement tools
Request a demo to evaluate Smartsupp for your team.
See how Smartsupp fits your stackBenefits
Why teams choose Smartsupp
Resolve customer issues instantly without waiting for email responses
Capture more leads automatically while you focus on other business tasks
Get clear insights into which website visitors are most likely to buy
Handle multiple customer conversations simultaneously across different channels
About
What is Smartsupp?
Smartsupp is a conversational ecommerce platform that combines AI, chatbots, and live chat to engage visitors, automatically convert leads, and deliver personalized shopping experiences. Their AI shopping assistant, Smartsupp AI Mira, is designed to help businesses sell more by answering customer questions 24/7. The platform is a market leader in Central Europe with 96,000 active websites and 431 million monthly visitors, supporting 9 languages.
Key capabilities
AI-powered chatbots
Live chat with customers
Lead generation
Shopping Assistant (Mira AI)
Real-time customer engagement
Multi-channel support (Live Chat, Email, Messenger, WhatsApp)
At a glance
Capabilities
API
Use cases
What you can do with Smartsupp
Engage website visitors in real-time through live chat
Automate customer support with AI-driven chatbots
Capture leads via customizable lead capture forms
Analyze visitor behavior to improve website engagement
Provide multi-channel support to enhance customer satisfaction
Best for
E-commerce businessesCustomer support teamsMarketing agencies
Pricing
Smartsupp pricing
Smartsupp starts at 17
Starting at 17
Ecosystem
Connected ecosystem
MCP servers, AI skills, and integrations that work with Smartsupp
MCP servers
Use Smartsupp with AI agents via these MCP servers
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Seamless communication integration for your applications.
npx 116
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A comprehensive collection of MCP servers for enhancing developer tools and services.
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s
Integrate OpenAI's o1 model and Flux capabilities with ease using MCP servers.
80
Integrations
Live ChatEmailMessengerWhatsAppShopifyWooCommerceBigCommerceMagentoPrestaShopAPILive chatWordPress+21 more
AI & automation capabilities
REST API
MCP ServerN/A
WebhooksN/A
Free TierN/A
FAQs
Frequently asked questions
Common questions about Smartsupp and its capabilities
Smartsupp is best for e-commerce businesses, customer support teams, and marketing agencies looking to enhance customer interaction. It provides live chat, AI chatbots, and visitor tracking to improve support, generate leads, and analyze user behavior on websites.
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