Shyft Score
Directory quality rating
53/100
Quiet
AI Readiness
How prepared for AI workflows
43/100
Our take
The verdict on Smartsupp
AI-generated
Smartsupp's live chat support and AI-driven chatbots are strong points, but its AI readiness is modest.
Strengths
- Live chat support
- AI-driven chatbots
- Visitor tracking and analytics
Limitations
- Modest AI readiness score
- Subscription pricing starts at $29/mo
- Limited multi-channel communication
Best for: Product teams at small to mid-sized companies needing customer engagement tools
Request a demo to evaluate Smartsupp for your team.
See how Smartsupp fits your stackAbout
What is Smartsupp?
Smartsupp is a powerful SaaS tool that enables businesses to engage with their customers through live chat, chatbots, and AI-driven solutions. It helps automate customer interactions, capture leads, and enhance overall customer satisfaction.
Key capabilities
Live chat support
AI-driven chatbots
Visitor tracking and analytics
Lead capture forms
Multi-channel communication
At a glance
Use cases
What you can do with Smartsupp
Engage website visitors in real-time through live chat
Automate customer support with AI-driven chatbots
Capture leads via customizable lead capture forms
Analyze visitor behavior to improve website engagement
Provide multi-channel support to enhance customer satisfaction
Best for
E-commerce businessesCustomer support teamsMarketing agencies
Pricing
Smartsupp pricing
Smartsupp starts at $29/mo
Starting at $29/mo
Ecosystem
Connected ecosystem
MCP servers, AI skills, and integrations that work with Smartsupp
MCP servers
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Integrations
ShopifyWordPressZapierSlackHubSpotSalesforceFacebook MessengerGoogle AnalyticsMailchimp
FAQs
Frequently asked questions
Common questions about Smartsupp and its capabilities
Smartsupp pricing starts at $29/mo. Contact Smartsupp for enterprise pricing and volume discounts.
Need help automating Smartsupp?
Our team can help you integrate Smartsupp with your existing tools and build custom automation workflows.
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