Thematic
Transform customer feedback into actionable insights
Shyft Score
Directory quality rating
53/100
Quiet
Found in 1 source
Our take
The verdict on Thematic
AI-generated
Thematic excels in sentiment analysis and real-time feedback, but lacks AI-driven actionable insights.
Strengths
- Sentiment analysis and automated reporting
- Real-time feedback collection and CRM integration
- Customizable survey templates
Limitations
- No AI agent support
- Limited advanced analytics features
Best for: Support teams focused on customer feedback and sentiment analysis.
Request a demo to evaluate Thematic for your team.
See how Thematic fits your stackAbout
What is Thematic?
We analyze feedback to help companies improve customer experience
Key capabilities
Sentiment analysis of customer feedback
Automated reporting and dashboards
Customizable survey templates
Real-time feedback collection
Integration with CRM and support tools
At a glance
Use cases
What you can do with Thematic
Analyzing customer feedback
Mapping the customer journey
Benchmarking against competitors
Generating real-time reports
Integrating with CRM tools
Best for
Customer experience teamsProduct managersMarketing professionals
Pricing
Thematic pricing
Thematic starts at $49/mo
Starting at $49/mo
Ecosystem
Connected ecosystem
MCP servers, AI skills, and integrations that work with Thematic
Integrations
SalesforceZendeskSlackHubSpotIntercomGoogle AnalyticsMicrosoft TeamsZapier
FAQs
Frequently asked questions
Common questions about Thematic and its capabilities
Thematic pricing starts at $49/mo. Contact Thematic for enterprise pricing and volume discounts.
Need help automating Thematic?
Our team can help you integrate Thematic with your existing tools and build custom automation workflows.
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