Shyft Score
Directory quality rating
Our take
Unthread offers strong Slack integration and automated ticketing, with excellent ratings indicating high user satisfaction. Its workflow customization is particularly valuable for support teams.
Best for: Support teams needing to automate ticketing and workflows within Slack
Request a demo to evaluate Unthread for your team.
See how Unthread fits your stackAbout
Unthread is an AI-powered helpdesk that integrates seamlessly with Slack and other tools to automate ticket resolution and enhance team collaboration.
Seamless integration with Slack for real-time service management
Automated ticketing system for efficient issue resolution
Customizable workflows to fit team needs
Analytics dashboard for tracking service performance
User-friendly interface for easy navigation and task management
Use cases
Automate the routing and assignment of customer support tickets based on content and urgency
Leverage AI to suggest responses to common customer inquiries and reduce resolution times
Integrate Unthread with your existing helpdesk software to streamline your support workflows
Best for
Pricing
Unthread starts at $29/mo
Starting at $29/mo
Ecosystem
MCP servers, AI skills, and integrations that work with Unthread
FAQs
Common questions about Unthread and its capabilities
Unthread pricing starts at $29/mo. Contact Unthread for enterprise pricing and volume discounts.
Our team can help you integrate Unthread with your existing tools and build custom automation workflows.
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