Shyft Score
Directory quality rating
58/100
Quiet
AI Readiness
How prepared for AI workflows
42/100
Our take
The verdict on Vitally
AI-generated
Vitally offers comprehensive health scoring and predictive insights for customer success teams. Its automated workflows and integration capabilities are strong, but its AI readiness is just average.
Strengths
- Comprehensive health scoring
- Automated workflows for customer engagement
- Predictive insights for account management
- Integration with multiple data sources
- Intelligent automation for daily operations
Limitations
- Low AI readiness score of 42/100
- No mention of AI agent support
- Limited advanced AI features
Best for: Customer success teams needing comprehensive health scoring and predictive insights
Request a demo to evaluate Vitally for your team.
See how Vitally fits your stackAbout
What is Vitally?
Modern CS platform combining productivity tools, collaborative workflows, and AI-powered health insights with fast implementation. Built for mid-market CS teams.
Key capabilities
Comprehensive health scoring
Automated workflows for customer engagement
Predictive insights for account management
Integration with multiple data sources
Intelligent automation for daily operations
At a glance
Use cases
What you can do with Vitally
Automate customer onboarding processes
Track customer health scores in real-time
Manage customer feedback and surveys
Identify churn risks with predictive analytics
Enhance customer engagement through personalized communication
Best for
Customer Success ManagersSales TeamsProduct Managers
Pricing
Vitally pricing
Vitally starts at $29/mo
Starting at $29/mo
Ecosystem
Connected ecosystem
MCP servers, AI skills, and integrations that work with Vitally
Integrations
SalesforceHubSpotZendeskSlackIntercomZapierGoogle AnalyticsMicrosoft Teams
FAQs
Frequently asked questions
Common questions about Vitally and its capabilities
Vitally pricing starts at $29/mo. Contact Vitally for enterprise pricing and volume discounts.
Need help automating Vitally?
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