How much does Vonage cost for businesses?

Vonage is available as a subscription service starting at $29 per month. This pricing model provides access to its comprehensive suite of communication tools and features for businesses.

Is Vonage suitable for small businesses and developers?

Yes, Vonage is best for small to medium-sized businesses and customer support teams due to its comprehensive features. Developers will also find it valuable for its communication APIs, allowing for custom application development.

Vonage

Unified communications APIs for voice, video, and messaging

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Shyft Score

Directory quality rating

Discovered

38/100

Quiet

AI Readiness

How prepared for AI workflows

Low

29/100

API

Our take

The verdict on Vonage

AI-generated

Vonage unifies communications across multiple channels with advanced call routing, but its AI readiness is modest.

Strengths

Unified communications
Advanced call routing
Affordable pricing

Limitations

Modest AI readiness
Limited advanced features
Small ecosystem

Best for: Operations teams at companies needing unified communications and advanced call management.

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Benefits

Why teams choose Vonage

Manage all customer conversations from one platform instead of juggling multiple tools

Route calls automatically to the right agents and reduce customer wait times

Get real-time insights into support performance to make data-driven improvements

Connect seamlessly with existing CRM systems without manual data entry

About

What is Vonage?

Vonage is an enterprise communications platform that unifies voice, video, messaging, and customer engagement channels. It provides APIs for developers to build communications features, advanced call routing, and analytics for customer interactions.

Key capabilities

Unified communications across multiple channels

Advanced call routing and management

Real-time analytics and reporting

API for custom application development

Integration with CRM systems

At a glance

Capabilities

API

Use cases

What you can do with Vonage

Build in-app messaging and video calling with APIs

Route inbound calls to the right department or agent

Send SMS and push notifications to customers

Analyze call patterns and customer interactions

Best for

Small to medium-sized businessesCustomer support teamsDevelopers looking for communication APIs

Pricing

Vonage pricing

Vonage starts at $29/mo

Starting at $29/mo

Ecosystem

Connected ecosystem

MCP servers, AI skills, and integrations that work with Vonage

Integrations

SalesforceZendeskHubSpotMicrosoft TeamsSlackGoogle WorkspaceZapierShopifyFreshdesk

AI & automation capabilities

REST API

MCP ServerN/A

WebhooksN/A

Free TierN/A

FAQs

Frequently asked questions

Common questions about Vonage and its capabilities

Vonage offers unified communications across multiple channels (messaging, voice, video), advanced call routing, real-time analytics, and an API for custom application development. It also integrates with CRM systems to streamline customer interactions.