help scout
npxStandardThe Help Scout MCP server allows AI agents to search conversations, threads, and inboxes. It provides advanced search capabilities and integrates with Help Scout's API. Developers use it to build AI agents that access and manage customer support data with enterprise-grade security.
2040Updated 1 month ago
Overview
The Help Scout MCP server allows AI agents to search conversations, threads, and inboxes. It provides advanced search capabilities and integrates with Help Scout's API. Developers use it to build AI agents that access and manage customer support data with enterprise-grade security.
Installation
1Install the package
npx
npx -y help-scout-mcp-server2Add to Claude
Add this configuration to your claude_desktop_config.json:
claude_desktop_config.json
{
"mcpServers": {
"drewburchfield-help-scout-mcp-server-github": {
"command": "npx",
"args": [
"-y",
"npx -y help-scout-mcp-server"
]
}
}
}3Verify installation
Restart Claude Desktop, then ask:
"What tools do you have available from help scout?"
Prerequisites
- Node.js 18 or higher
- npm or npx available
- Claude Desktop or Claude API access
- API key for help scout
Configuration
API Key Required
This server requires an API key from help scout. Add it to your environment or config.
| Variable | Required | Description |
|---|---|---|
| HELP_SCOUT_API_KEY | Yes | Your help scout API key |
Usage Examples
List Resources
"What resources are available in help scout?"
Claude will query available resources and return a list of what you can access.
Get Details
"Show me details about [specific item] in help scout"
Claude will fetch and display detailed information about the requested item.
Create New
"Create a new [item] in help scout with [details]"
Claude will use the appropriate tool to create the resource and confirm success.
Works with help scout
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