servicenow mcp
pipStandardThe ServiceNow MCP server integrates AI agents with ServiceNow's ITSM platform. It provides tools to query, create, and update ServiceNow records, and connects to the ServiceNow REST API. Developers use it to automate IT service management tasks, such as incident creation, problem resolution, and change management.
2081650Updated 4 months ago
Overview
The ServiceNow MCP server integrates AI agents with ServiceNow's ITSM platform. It provides tools to query, create, and update ServiceNow records, and connects to the ServiceNow REST API. Developers use it to automate IT service management tasks, such as incident creation, problem resolution, and change management.
Installation
1Install the package
pip
pip install servicenow-mcp2Add to Claude
Add this configuration to your claude_desktop_config.json:
claude_desktop_config.json
{
"mcpServers": {
"echelon-ai-labs-servicenow-mcp-github": {
"command": "uvx",
"args": [
"pip install servicenow-mcp"
]
}
}
}3Verify installation
Restart Claude Desktop, then ask:
"What tools do you have available from servicenow mcp?"
Prerequisites
- Python 3.10 or higher
- pip or uv package manager
- Claude Desktop or Claude API access
- API key for servicenow mcp
Configuration
API Key Required
This server requires an API key from servicenow mcp. Add it to your environment or config.
| Variable | Required | Description |
|---|---|---|
| SERVICENOW_MCP_API_KEY | Yes | Your servicenow mcp API key |
Usage Examples
List Resources
"What resources are available in servicenow mcp?"
Claude will query available resources and return a list of what you can access.
Get Details
"Show me details about [specific item] in servicenow mcp"
Claude will fetch and display detailed information about the requested item.
Create New
"Create a new [item] in servicenow mcp with [details]"
Claude will use the appropriate tool to create the resource and confirm success.
Works with servicenow mcp
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