OpsGenie vs PagerDuty
Comprehensive comparison for 2026: features, pricing, and expert recommendations
By Shyft Research TeamUpdated Feb 24, 2026
TL;DR
- Both tools is our recommended choice for most users
- Compare ratings, features, and pricing below
- See detailed pricing comparison below
- Choose OpsGenie for basic incident management with customizable escalation policies.
OpsGenie Rating
N/A
PagerDuty Rating
4.5/5
OpsGenie Price
$29/mo
PagerDuty Price
$19/mo
When comparing OpsGenie and PagerDuty, the key difference lies in their advanced features and scalability. Both tools focus on incident management and on-call scheduling, but PagerDuty offers more comprehensive analytics and automation. OpsGenie is a solid choice for smaller teams with basic needs, while PagerDuty is better suited for larger organizations requiring advanced incident response capabilities.
Quick Verdict
PagerDuty is the better overall tool for most teams. OpsGenie is a solid choice for smaller teams with basic incident management needs.
Choose OpsGenie
OpsGenie offers customizable escalation policies and real-time alerts. It is best for small teams with straightforward incident management needs.
Choose OpsGenie for basic incident management with customizable escalation policies.
OR
Choose PagerDuty
PagerDuty provides advanced analytics and automated on-call scheduling. It is ideal for larger teams needing robust incident response capabilities.
Choose PagerDuty for advanced analytics and automated on-call scheduling.
Head-to-Head Comparison
OpsGenie
PagerDuty
Category
DevOps
DevOps
Rating
No rating
Starting Price
$29/mo
$19/mo
Free Tier
What it Does
Manage incidents effectively with real-time alerts and customizable on-call schedules.
Enhance incident management with real-time response and automated on-call scheduling.
Frequently Asked Questions
For teams needing advanced analytics and automated on-call scheduling, PagerDuty is the clear winner. OpsGenie is a good option for smaller teams with basic incident management requirements. Evaluate your team's specific needs to make the best choice.
Our Expert Verdict
“PagerDuty is the better overall tool for most teams. OpsGenie is a solid choice for smaller teams with basic incident management needs.”
Pros
- • OpsGenie: Established solution
- • PagerDuty: 4.5/5 rating
Recommendation: We recommend pagerduty for most use cases.
Verdict: OpsGenie vs PagerDuty
Winner: pagerduty
PagerDuty is the better overall tool for most teams. OpsGenie is a solid choice for smaller teams with basic incident management needs.
Common Questions: OpsGenie vs PagerDuty
Both OpsGenie and PagerDuty are strong DevOps tools. OpsGenie and PagerDuty has a 4.5/5 rating. The best choice depends on your team size, budget, and specific feature requirements. Both offer ways to try before you buy.