How much does OpsGenie cost and what features are included?

OpsGenie pricing starts at $9.45 (custom pricing available). Key features include advanced alerting, comprehensive incident response, efficient on-call management, and IT operations management. It also offers AI-powered service management to enhance operational efficiency.

Is OpsGenie suitable for DevOps teams and incident management?

Yes, OpsGenie is ideal for DevOps teams and incident management. It offers critical features like incident response, on-call management, and alerting to ensure quick and effective resolution of issues. Its AI-powered service management further assists in proactive incident prevention and faster recovery.

OpsGenie

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Shyft Score

Directory quality rating

Reviewed

58/100

Quiet

AI Readiness

How prepared for AI workflows

Low

17/100

API

Our take

The verdict on OpsGenie

AI-generated

OpsGenie is a solid incident management tool with strong alerting and scheduling features, but its AI readiness is low.

Strengths

On-call scheduling and management
Real-time incident alerts
Affordable starting price

Limitations

Low AI readiness (17)
Limited to incident management
No free tier

Best for: Engineering teams needing streamlined incident response and on-call management.

Request a demo to evaluate OpsGenie for your team.

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Benefits

Why teams choose OpsGenie

Reduce incident response time by up to 50% with automated alerts and on-call management.

Improve service uptime and reliability, leading to higher customer satisfaction.

Gain insights into incident patterns through detailed reporting and analytics.

Enhance team efficiency by minimizing manual scheduling and communication overhead.

Ensure compliance with SLA requirements through timely incident resolution.

About

What is OpsGenie?

Opsgenie’s alerting and on-call features are now available in Jira Service Management. Move existing Opsgenie data and configurations before April 5, 2027 using our automated process.

Key capabilities

Alerting

Incident Response

On-Call Management

IT Operations Management

AI-Powered Service Management

Alerts & Notifications

At a glance

Capabilities

API

Use cases

What you can do with OpsGenie

Streamline incident response processes to reduce downtime and improve service reliability.

Enhance team collaboration during critical incidents through real-time communication and alerts.

Automate on-call scheduling to ensure the right team members are notified at the right time.

Integrate with existing monitoring tools to centralize alert management and response.

Generate reports on incident trends to identify areas for improvement and optimize operations.

Best for

IT operations teamsDevOps teamsIncident response teams

Pricing

OpsGenie pricing

OpsGenie starts at $9.45

Starting at $9.45

Ecosystem

Connected ecosystem

MCP servers, AI skills, and integrations that work with OpsGenie

MCP servers

Use OpsGenie with AI agents via these MCP servers

Seamless communication integration for your applications.

npx 116

A comprehensive collection of MCP servers for enhancing developer tools and services.

219

Integrate OpenAI's o1 model and Flux capabilities with ease using MCP servers.

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Integrations

Jira Service ManagementJiraITSM ToolsIn-house/On-premise SystemsSlackDatadogAmazon CloudWatchZendeskZapierCherwellBig PandaBMC Remedy+17 more

AI & automation capabilities

REST API

MCP ServerN/A

WebhooksN/A

Free TierN/A

FAQs

Frequently asked questions

Common questions about OpsGenie and its capabilities

OpsGenie is a B2B tool for IT operations, DevOps, and incident response teams. It provides robust alerting, incident response, and on-call management capabilities. With AI-powered service management, it helps teams streamline IT operations and respond to incidents more efficiently.