PagerDuty
Enhance incident management with real-time response and automated on-call scheduling.
Shyft Score
Directory quality rating
58/100
Quiet
Found in 1 source
AI Readiness
How prepared for AI workflows
22/100
Our take
The verdict on PagerDuty
AI-generated
PagerDuty excels in incident management with robust real-time response and on-call scheduling features. Its high rating and extensive reviews make it a reliable choice for engineering teams, though its AI readiness is relatively low.
Strengths
- 4.5/5 rating with 916 reviews
- Real-time incident response
- On-call scheduling and management
- Automated escalation policies
- Integrations with monitoring tools
Limitations
- Low AI readiness (22/100)
- Limited analytics for proactive incident prevention
- Pricing may be high for small teams
Best for: Engineering teams needing robust incident management and on-call scheduling
Request a demo to evaluate PagerDuty for your team.
See how PagerDuty fits your stackAbout
What is PagerDuty?
PagerDuty is a devops solution for incident management and on-call scheduling. Key capabilities include real-time incident response, on-call scheduling and management, and automated escalation policies.
Key capabilities
Real-time incident response
On-call scheduling and management
Automated escalation policies
Integrations with monitoring tools
Analytics and reporting on incidents
At a glance
Use cases
What you can do with PagerDuty
Automate incident response workflows for IT teams
Schedule on-call engineers and ensure timely incident resolution
Integrate with monitoring tools to provide real-time alerts and notifications
Best for
IT operations teamsDevOps teamsCustomer support teams
Pricing
PagerDuty pricing
PagerDuty starts at $19/mo
Starting at $19/mo
Ecosystem
Connected ecosystem
MCP servers, AI skills, and integrations that work with PagerDuty
Integrations
SlackJiraGitHubAWS CloudWatchMicrosoft TeamsServiceNowPagerDuty APINew RelicDatadog
FAQs
Frequently asked questions
Common questions about PagerDuty and its capabilities
PagerDuty pricing starts at $19/mo. Contact PagerDuty for enterprise pricing and volume discounts.
Need help automating PagerDuty?
Our team can help you integrate PagerDuty with your existing tools and build custom automation workflows.
No commitment requiredResponse within 24h
Get weekly AI tool updates
Pulse delivers engineering-specific AI insights every week. Free.
Explore
Discover more
Alternatives, related tools, and resources for PagerDuty
Related Resources
Compare with Similar Tools
Browse by Category
Related Tools
Using PagerDuty? See how your stack compares.
Our free scan analyzes your website, detects your tools, and shows gaps in your AI readiness.
Take free scan →