Does Glowing.io integrate with CRM systems?

Yes, Glowing.io offers integration with CRM and project management tools. This allows teams to streamline workflows by connecting their messaging platform directly with existing business systems, making it ideal for marketing teams and customer support departments.

Is Glowing.io good for customer support teams?

Yes, Glowing.io is specifically recommended for customer support departments. It provides real-time messaging, customizable chat channels, CRM integration, advanced reporting analytics, and multi-device support - all essential features for effective customer service operations in enterprise environments.

Glowing.io

Unified customer messaging and collaboration

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Shyft Score

Directory quality rating

Reviewed

53/100

Quiet

Found in 1 source

Our take

The verdict on Glowing.io

AI-generated

Glowing.io unifies customer conversations across channels with automation and sentiment analysis, improving support efficiency and team coordination.

Strengths

Real-time messaging and collaboration
Customizable chat channels for teams
Advanced analytics and reporting

Limitations

Subscription pricing may be high for small businesses
Limited integrations with other tools
No AI agent support

Best for: Operations teams needing unified enterprise messaging with analytics

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Benefits

Why teams choose Glowing.io

Reduce email clutter and get instant responses from team members

Access all project conversations and files from any device, anywhere

Track team productivity and communication patterns with detailed analytics

Connect your existing CRM and project tools to work in one unified workspace

About

What is Glowing.io?

Glowing.io is an enterprise messaging platform consolidating customer conversations from email, SMS, and social channels into a single inbox. It includes automated responses, real-time collaboration, CRM integration, and sentiment analysis for customer insights.

Key capabilities

Real-time messaging and collaboration

Customizable chat channels for teams

Integration with CRM and project management tools

Advanced analytics and reporting

Multi-device support for seamless communication

At a glance

What you can do with Glowing.io

Unify customer conversations from email, SMS, and social media into a single inbox

Automate responses to frequently asked questions to improve customer support efficiency

Analyze customer sentiment to identify trends and areas for improvement

Best for

Large enterprises and customer support teams managing conversations across multiple channels. Best for organizations needing centralized conversation management and automation.

Pricing

Glowing.io pricing

Glowing.io starts at $49/mo

Starting at $49/mo

Ecosystem

Connected ecosystem

MCP servers, AI skills, and integrations that work with Glowing.io

Integrations

SlackSalesforceAsanaTrelloZapierMicrosoft TeamsGoogle WorkspaceHubSpot

FAQs

Frequently asked questions

Common questions about Glowing.io and its capabilities

Glowing.io costs $49 per month on a subscription basis. This enterprise messaging platform is designed for large organizations and includes real-time messaging, customizable team channels, CRM integrations, advanced analytics, and multi-device support for seamless business communication.