What features does Khoros community software include?

Khoros includes community engagement tools, self-service knowledge base, user-generated content management, analytics and reporting dashboard, and integration with social media platforms. These features help businesses build engaged communities, reduce support costs, and gather valuable customer insights through comprehensive community management capabilities.

Is Khoros good for large enterprises?

Yes, Khoros is specifically designed for large enterprises, customer support teams, and marketing departments. It provides enterprise-grade community management capabilities, robust analytics, and scalable infrastructure to handle high-volume community interactions and complex organizational requirements that large companies typically need.

Khoros

Community software with proven results

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Shyft Score

Directory quality rating

Discovered

38/100

Quiet

AI Readiness

How prepared for AI workflows

Low

15/100

API

Our take

The verdict on Khoros

AI-generated

Khoros excels in community building but has a very low AI readiness score and unclear pricing.

Strengths

Community engagement tools
Self-service knowledge base
Social media integration

Limitations

Very low AI readiness score of 15/100
Pricing requires contact
Limited to community management

Best for: Support teams needing community engagement and social media integration

Request a demo to evaluate Khoros for your team.

See how Khoros fits your stack

Benefits

Why teams choose Khoros

Reduce customer support tickets by enabling users to find answers in the community

Build stronger customer relationships through peer-to-peer engagement and knowledge sharing

Gain actionable insights into customer needs and pain points through community analytics

Leverage customer-created content to scale your support and education efforts

About

What is Khoros?

Khoros is a powerful community software platform that allows like-minded customers and partners to connect, self-serve, and engage for product education. It provides the software and expertise enterprises need to build world-class communities faster and with fewer resources.

Key capabilities

Community engagement tools

Self-service knowledge base

User-generated content management

Analytics and reporting dashboard

Integration with social media platforms

At a glance

Capabilities

API

Use cases

What you can do with Khoros

Build and manage online communities for customers and partners

Engage with community members through discussions and forums

Automate community moderation and content management

Generate reports and analytics on community activity and engagement

Integrate with CRM and other customer success tools to streamline workflows

Best for

Large enterprisesCustomer support teamsMarketing departments

Pricing

Khoros pricing

Khoros starts at contact_sales

Starting at contact_sales

Ecosystem

Connected ecosystem

MCP servers, AI skills, and integrations that work with Khoros

MCP servers

Use Khoros with AI agents via these MCP servers

Seamless communication integration for your applications.

npx 116

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Seamlessly connect AI models with robots for natural language control and real-time monitoring.

pip 1.1k

A comprehensive collection of MCP servers for enhancing developer tools and services.

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Integrations

SalesforceZendeskSlackHubSpotGoogle AnalyticsMailchimpIntercomMicrosoft TeamsJira

AI & automation capabilities

REST API

MCP ServerN/A

WebhooksN/A

Free TierN/A

FAQs

Frequently asked questions

Common questions about Khoros and its capabilities

Khoros uses contact sales pricing, meaning you need to reach out to their sales team for a custom quote. Pricing varies based on your organization size, feature requirements, and usage volume. Contact their sales team directly to discuss your specific needs and get pricing information.