Can Tendem integrate with my existing CRM for customer support?

Yes, Tendem offers seamless CRM integration, making it highly effective for customer support departments. This allows for unified data management, efficient handling of complex queries with human agent support, and improved overall customer service operations within your existing ecosystem.

Tendem

AI-first sales automation with human fallback

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Shyft Score

Directory quality rating

Reviewed

68/100

Quiet

Found in 1 source

Our take

The verdict on Tendem

AI-generated

Tendem combines AI with human agents to execute tasks, offering a balanced approach to sales support. Its high rating suggests strong user satisfaction, but the lack of AI agent support may limit scalability.

Strengths

AI + human agent collaboration
Highly rated (4.5/5)
Balanced approach to task execution

Limitations

No free tier
Limited scalability without AI agents
Niche focus on sales tasks

Best for: Sales teams needing a balanced approach to task execution

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Benefits

Why teams choose Tendem

Automate repetitive sales tasks so you can focus on closing deals

Get expert human support when AI can't handle complex customer situations

See real-time insights into your sales performance without manual reporting

Keep using your existing CRM while adding powerful automation capabilities

About

What is Tendem?

Hybrid automation platform combining AI agents with human agents for sales and support tasks. Routes complex inquiries to human agents while AI handles routine work. Integrates with CRM systems and provides workflow customization.

Key capabilities

AI-driven task automation

Human agent support for complex queries

Real-time analytics and reporting

Seamless CRM integration

Customizable workflows

At a glance

What you can do with Tendem

Qualifying leads and conducting initial outreach

Processing customer support requests automatically

Scheduling sales calls and demos

Routing complex issues to sales representatives

Best for

Small to medium-sized businessesSales teams looking for automationCustomer support departments

Pricing

Tendem pricing

Tendem starts at $29/mo

Starting at $29/mo

Ecosystem

Connected ecosystem

MCP servers, AI skills, and integrations that work with Tendem

Integrations

SalesforceHubSpotZapierSlackMicrosoft TeamsGoogle WorkspaceMailchimpZendeskTrello

FAQs

Frequently asked questions

Common questions about Tendem and its capabilities

Tendem is a B2B tool that combines AI and human agents for task completion. For sales teams, it offers AI-driven task automation, seamless CRM integration, and customizable workflows to streamline processes, improve efficiency, and free up time for more strategic selling activities.