What makes Twenty different from other CRMs?

Twenty is open-source, offering full customization and transparency. It provides customizable dashboards, lead management, email tracking, and team collaboration tools specifically designed for small businesses and startups without vendor lock-in.

Can Twenty CRM integrate with email?

Yes, Twenty includes built-in email integration and tracking capabilities. You can manage customer communications, track email interactions, and sync correspondence with lead and opportunity records directly within the platform.

Twenty

Open source customer management

ReviewedFreemiumSales

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Shyft Score

Directory quality rating

Reviewed

53/100

Quiet

Found in 1 source

Our take

The verdict on Twenty

AI-generated

Twenty is a solid open-source CRM with a free tier, but lacks advanced AI features.

Strengths

Free tier available
Customizable dashboards
Lead management
Email integration
Reporting tools

Limitations

No AI agent support
Limited integrations
Small ecosystem

Best for: Small sales teams needing a basic, customizable CRM.

Try Twenty's free tier to see if it fits your workflow.

See how Twenty fits your stack

Benefits

Why teams choose Twenty

Track all customer interactions in one place without vendor lock-in

Cut lead response time with automated email tracking and notifications

Get real-time sales insights without paying monthly subscription fees

Customize your CRM workflow exactly how your team works

About

What is Twenty?

Twenty is an open-source CRM for customer management. It includes customizable dashboards, lead and opportunity management, email integration and tracking, reporting tools, and team collaboration features. It helps track customer interactions and automate follow-ups.

Key capabilities

Customizable dashboards

Lead and opportunity management

Email integration and tracking

Reporting and analytics tools

Collaboration features for teams

At a glance

What you can do with Twenty

Manage customer relationships using an open-source CRM

Track customer interactions and communications in one place

Automate customer follow-ups and reminders

Best for

Small businessesStartupsSales teams

Pricing

Twenty pricing

Twenty starts at $0/mo

Starting at $0/mo

Ecosystem

Connected ecosystem

MCP servers, AI skills, and integrations that work with Twenty

Integrations

ZapierMailchimpSlackGoogle WorkspaceSalesforceHubSpotTrelloQuickBooks

FAQs

Frequently asked questions

Common questions about Twenty and its capabilities

Yes, Twenty offers a freemium model starting at $0/month. As an open-source CRM, you can use core features like lead management, email integration, and customizable dashboards without cost. Premium features may require paid plans.