Shyft Score
Directory quality rating
58/100
Quiet
Found in 1 source
Our take
The verdict on Bird
AI-generated
Bird is a comprehensive omnichannel communications platform, offering a wide range of communication channels and strong analytics.
Strengths
- Omnichannel support
- Strong analytics
- Free tier available
Limitations
- Complex pricing
- No AI agent support
- Limited integrations
Best for: Support teams requiring a robust omnichannel communication platform.
Request a demo to evaluate Bird for your team.
See how Bird fits your stackAbout
What is Bird?
The world’s largest omnichannel communications platform
Key capabilities
Multi-channel messaging (SMS, email, chat)
Real-time analytics and reporting
Automated workflows and chatbots
Integration with CRM systems
Personalized customer engagement tools
At a glance
Capabilities
API
Use cases
What you can do with Bird
Providing omnichannel customer support
Implementing AI-powered chatbots
Analyzing customer interactions in real-time
Integrating with CRM systems
Customizing workflows for specific needs
Best for
Small to medium-sized businessesCustomer support teamsMarketing departments
Pricing
Bird pricing
Bird starts at $29/mo
Starting at $29/mo
Ecosystem
Connected ecosystem
MCP servers, AI skills, and integrations that work with Bird
Integrations
SalesforceHubSpotZendeskSlackMailchimpZapierMicrosoft TeamsGoogle AnalyticsShopify
AI & automation capabilities
REST API
MCP ServerN/A
WebhooksN/A
Free TierN/A
FAQs
Frequently asked questions
Common questions about Bird and its capabilities
Bird pricing starts at $29/mo. Contact Bird for enterprise pricing and volume discounts.
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