Be part of the team building the future of ecommerce with AI.
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Our take
Gorgias provides an AI-powered helpdesk for e-commerce, automating order tracking, returns, and Shopify-native actions, ideal for DTC brands.
Best for: DTC brands needing automated customer support and order management.
Request a demo to evaluate Gorgias for your team.
See how Gorgias fits your stackBenefits
Reduce customer support workload by 50% with AI automation
Improve customer satisfaction with faster response times
Increase operational efficiency with seamless Shopify integration
Enhance brand reputation with consistent, high-quality support
Scale customer service efforts without increasing headcount
About
Gorgias is a customer service platform focused on Conversational Commerce, enabling brands to deliver AI-powered customer experiences. The company operates global hubs in San Francisco, Paris, Belgrade, Toronto, and New York City, with a team of 400+ employees driving innovation in ecommerce.
Conversational AI
Customer support automation
Ecommerce-focused
AI-driven product recommendations
Multi-channel support
Centralize customer conversations
Use cases
Automating order tracking and shipment inquiries
Processing returns and refunds through Shopify API
Reducing support response time with AI-powered suggestions
Managing customer conversations across multiple channels
Scaling support teams without proportional headcount growth
Best for
Pricing
Gorgias starts at 10/month
Starting at 10/month
Ecosystem
MCP servers, AI skills, and integrations that work with Gorgias
FAQs
Common questions about Gorgias and its capabilities
Gorgias is an AI helpdesk designed specifically for e-commerce businesses. It's best for direct-to-consumer brands and e-commerce businesses looking to streamline customer support operations, automate order tracking, and provide AI-powered assistance across multiple channels like email, chat, and social media.
Our team can help you integrate Gorgias with your existing tools and build custom automation workflows.
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