How much does Gorgias cost per month?

Gorgias is available via a subscription model, starting at $29 per month. This pricing provides access to its AI helpdesk features, including automated order tracking, AI-powered customer support, and integrations for platforms like Shopify.

Does Gorgias integrate with Shopify for refunds?

Yes, Gorgias offers seamless Shopify integration. This allows e-commerce businesses to manage refunds and cancellations directly within the helpdesk, streamlining customer support workflows and improving efficiency for customer support teams.

Gorgias

AI helpdesk for e-commerce

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Shyft Score

Directory quality rating

Reviewed

56/100

Quiet

Our take

The verdict on Gorgias

AI-generated

Gorgias provides an AI-powered helpdesk for e-commerce, automating order tracking, returns, and Shopify-native actions, ideal for DTC brands.

Strengths

Affordable starting price
AI-powered customer support
Shopify integration
Multi-channel support

Limitations

Limited AI agent integration
No free tier

Best for: DTC brands needing automated customer support and order management.

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Benefits

Why teams choose Gorgias

Reduce customer support workload by 50% with AI automation

Improve customer satisfaction with faster response times

Increase operational efficiency with seamless Shopify integration

Enhance brand reputation with consistent, high-quality support

Scale customer service efforts without increasing headcount

About

What is Gorgias?

E-commerce helpdesk with AI Agent for automated order tracking, returns, and Shopify-native actions like cancellations and refunds. Built for DTC brands.

Key capabilities

Automated order tracking

AI-powered customer support

Shopify integration for seamless refunds and cancellations

Multi-channel support (email, chat, social media)

Customizable helpdesk workflows

At a glance

What you can do with Gorgias

Automate customer support responses for e-commerce order issues

Centralize customer communication from multiple channels into one inbox

Provide AI-powered suggestions for customer support agents

Best for

Direct-to-consumer brandsE-commerce businessesCustomer support teams

Pricing

Gorgias pricing

Gorgias starts at $29/mo

Starting at $29/mo

Ecosystem

Connected ecosystem

MCP servers, AI skills, and integrations that work with Gorgias

Integrations

ShopifyMagentoBigCommerceWooCommerceZendeskSlackFacebook MessengerInstagramGoogle Analytics

FAQs

Frequently asked questions

Common questions about Gorgias and its capabilities

Gorgias is an AI helpdesk designed specifically for e-commerce businesses. It's best for direct-to-consumer brands and e-commerce businesses looking to streamline customer support operations, automate order tracking, and provide AI-powered assistance across multiple channels like email, chat, and social media.