Is InboxPilot the best Customer support tool?

InboxPilot is a top choice in the Customer support category. The best tool depends on your specific needs, team size, and budget. Compare InboxPilot with alternatives to find the best fit for your workflow.

How do I get started with InboxPilot?

To get started with InboxPilot: 1) Visit their website and sign up for a trial. 2) Complete the onboarding flow to set up your workspace. 3) Connect your existing tools and import data. 4) Explore the core features for customer support. Most users are up and running within 30 minutes.

What are the best InboxPilot alternatives?

The best InboxPilot alternatives depend on your needs. Popular alternatives in the Customer support space offer different strengths in pricing, features, and integrations. View our InboxPilot alternatives page for a detailed comparison with ratings and pricing.

InboxPilot

Custom Trained Chatbot for email and web.

DiscoveredFreemiumSupport

Visit website

Compare →

Shyft Score

Directory quality rating

Discovered

57/100

Quiet

Our take

The verdict on InboxPilot

AI-generated

InboxPilot is a focused AI chatbot for automating email support replies using custom training on company data. It integrates with major email and ticketing platforms and offers 24/7 operations with encryption, making it most suited for teams managing high-volume, repetitive support inquiries.

Strengths

Integrates with widely-used platforms (Gmail, Outlook, Zendesk)
Automates responses based on existing company data, reducing manual reply time
Operates 24/7 without requiring staff availability
End-to-end data encryption for customer communication security

Limitations

Limited to email and web channels—does not cover phone, chat, or social support
Effectiveness depends on quality and completeness of training data provided
No mention of human handoff workflow or escalation processes for complex issues

Best for: Businesses with high-volume repetitive email support and existing data to train the bot

Try InboxPilot's free tier to see if it fits your workflow.

See how InboxPilot fits your stack

Benefits

Why teams choose InboxPilot

Integrates with widely-used platforms (Gmail, Outlook, Zendesk)

Automates responses based on existing company data, reducing manual reply time

Operates 24/7 without requiring staff availability

End-to-end data encryption for customer communication security

About

What is InboxPilot?

InboxPilot is a powerful AI email and website chatbot that automates responses for support emails by integrating with your company's public-facing data. Designed for businesses, it streamlines customer support by managing high-volume inboxes efficiently.

Key capabilities

Automates ticket replies

Custom responses based on existing data

Integrates with Gmail, Outlook, and Zendesk

Supports 24/7 operations

End-to-end data encryption

Flags complex issues for human agents

At a glance

InboxPilot pricing

Contact InboxPilot for pricing details

Contact sales for pricing details

Pricing and product details are aggregated from publicly available sources, may be outdated or inaccurate, and are not sourced from or endorsed by the vendor. Verify directly with the vendor before relying on this information. Terms

FAQs

Frequently asked questions

Common questions about InboxPilot and its capabilities

InboxPilot offers custom pricing based on your team size and requirements. Contact their sales team for a personalized quote. Many Customer support tools in this range offer free trials.