Is Podium good for small businesses?

Yes, Podium is specifically designed for small to medium-sized businesses, local service providers, and e-commerce companies. It offers lead generation, customer messaging, online review management, and payment processing to help convert more leads into sales.

What features does Podium include?

Podium includes customer messaging platform, online reviews management, lead generation tools, business text messaging, and payment processing solutions. These features work together to help businesses convert more leads into sales through improved customer communication.

Podium

Customer messaging, reviews, and SMS for sales teams

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Shyft Score

Directory quality rating

Reviewed

48/100

Quiet

Found in 1 source

Our take

The verdict on Podium

AI-generated

Podium combines customer messaging, reviews management, and lead generation, making it a versatile tool for sales teams focused on lead conversion.

Strengths

Affordable starting price
Integrated lead generation tools
Customer messaging and reviews management

Limitations

No AI agent support
Limited to sales and customer support use cases
No free tier

Best for: Sales teams looking to streamline lead conversion and customer engagement.

Request a demo to evaluate Podium for your team.

See how Podium fits your stack

Benefits

Why teams choose Podium

Convert more website visitors into paying customers through instant messaging

Collect and manage online reviews to build stronger brand reputation

Close deals faster by accepting payments directly through text conversations

Reduce response time to customer inquiries from hours to minutes

About

What is Podium?

Podium is a customer messaging platform combining online review management, SMS marketing, webchat, and payment processing. It helps businesses collect reviews, engage customers, and generate leads.

Key capabilities

Customer messaging platform

Online reviews management

Lead generation tools

Text messaging for businesses

Payment processing solutions

At a glance

What you can do with Podium

Collect and display customer reviews to improve reputation

Send targeted SMS campaigns to qualified leads

Engage prospects via webchat before purchase

Best for

Small to medium-sized businessesLocal service providersE-commerce companies

Pricing

Podium pricing

Podium starts at $29/mo

Starting at $29/mo

Ecosystem

Connected ecosystem

MCP servers, AI skills, and integrations that work with Podium

Integrations

SalesforceZapierGoogle My BusinessMailchimpQuickBooksShopifyFacebookYelpSlack

FAQs

Frequently asked questions

Common questions about Podium and its capabilities

Podium starts at $29 per month on a subscription basis. This customer messaging platform helps small to medium businesses convert leads into sales through text messaging, review management, and payment processing tools.