Solidroad
Train and quality-assure human and AI agents
Shyft Score
Directory quality rating
73/100
Quiet
Found in 1 source
AI Readiness
How prepared for AI workflows
25/100
Our take
The verdict on Solidroad
AI-generated
Solidroad provides valuable training and QA for both human and AI agents, but its small ecosystem and low AI readiness may limit its long-term potential.
Strengths
- Custom training simulations for agents
- Real-time feedback on interactions
- 4.5/5 rating from users
Limitations
- Low AI readiness score (25/100)
- Small ecosystem with only 3 reviews
Best for: Sales teams in small-to-mid sized companies focused on agent training
Request a demo to evaluate Solidroad for your team.
See how Solidroad fits your stackAbout
What is Solidroad?
Solidroad is an optimization platform designed to enhance every customer interaction by training and quality-assuring both human and AI agents. It provides insights into customer interactions across various channels and generates custom training simulations to improve agent performance.
Key capabilities
Custom training simulations for agents
Real-time feedback on customer interactions
Integration with AI-driven analytics
Multi-channel interaction tracking
Performance metrics and reporting
At a glance
Use cases
What you can do with Solidroad
Train customer service agents on handling complex customer inquiries
Quality-assure AI chatbot responses to ensure accuracy and tone
Monitor and coach agents in real-time during live customer interactions
Best for
Sales teamsCustomer support departmentsTraining and development organizations
Pricing
Solidroad pricing
Solidroad starts at $49/mo
Starting at $49/mo
Ecosystem
Connected ecosystem
MCP servers, AI skills, and integrations that work with Solidroad
MCP servers
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Integrations
SalesforceZendeskHubSpotSlackMicrosoft TeamsZoomGoogle WorkspaceIntercomTrello
FAQs
Frequently asked questions
Common questions about Solidroad and its capabilities
Solidroad pricing starts at $49/mo. Contact Solidroad for enterprise pricing and volume discounts.
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