Train and quality-assure human and AI agents
Shyft Score
Directory quality rating
AI Readiness
How prepared for AI workflows
Our take
Solidroad provides valuable training and QA for both human and AI agents, but its small ecosystem and low AI readiness may limit its long-term potential.
Best for: Sales teams in small-to-mid sized companies focused on agent training
Request a demo to evaluate Solidroad for your team.
See how Solidroad fits your stackAbout
Solidroad is an optimization platform designed to enhance every customer interaction by training and quality-assuring both human and AI agents. It provides insights into customer interactions across various channels and generates custom training simulations to improve agent performance.
Custom training simulations for agents
Real-time feedback on customer interactions
Integration with AI-driven analytics
Multi-channel interaction tracking
Performance metrics and reporting
Use cases
Train customer service agents on handling complex customer inquiries
Quality-assure AI chatbot responses to ensure accuracy and tone
Monitor and coach agents in real-time during live customer interactions
Best for
Pricing
Solidroad starts at $49/mo
Starting at $49/mo
Ecosystem
MCP servers, AI skills, and integrations that work with Solidroad
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Seamless communication integration for your applications.
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Integrate OpenAI's o1 model and Flux capabilities with ease using MCP servers.
FAQs
Common questions about Solidroad and its capabilities
Solidroad pricing starts at $49/mo. Contact Solidroad for enterprise pricing and volume discounts.
Our team can help you integrate Solidroad with your existing tools and build custom automation workflows.
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Explore
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